It’s good to hear your thoughts on how the marketplace might work
The customer journey will probably look like this: a customer requires a mortgage/loan, the customer will go to the Monzo platform, and Monzo will do the ‘behind the scenes’ complex number crunching, to get the the best deal for the customer. A win win revenue model, with partnership proposition and a multitude of FS, fintechs and other banks. I created this diagram on the train home from the event, to bring to life what is next in my eyes.
I’m sure that, that will be a viable business model (& perhaps the only way to manage the service while there aren’t many providers who’re part of the marketplace) but ultimately, I hope this isn’t the approach that they stick with, for the reasons I’ve explained here -