Number of Monzo Customers


#1

At the time of this post Monzo had 1,237,629 accounts

But my questions to Monzo/community are.

  1. How many use Monzo as their primary account

  2. How many DAU or potential a better measure would be weekly active users are there? (So either use their card or go on their app at least once a week?

  3. How many accounts appear unused i.e. no activity in the last 30 days?


(Dan) #2

If I remember right, percentage of #fullmonzo users is around 20-25% and number of percentage of weekly active users is around 80%

No sources though sorry, on mobile.


(Bruce) #3

May I please ask where you got a live number from?
Many thanks

Ps. I still speak to so many people with Monzo, who haven’t ever thought about switching… there is definitely some work to be done to educate the masses


#4

There is a live counter on the monzo.com homepage, near the bottom.


(If there's the wrong end of a stick, you'll find me holding it.) #5

There aren’t any Monzo members. :man_shrugging:


#6

Believe Tom mentioned in his LinkedIn interview that c.26% of all monzo customers get their salary paid in.


#7

Care to elaborate


#8

Any ideas on my other two questions?


(If there's the wrong end of a stick, you'll find me holding it.) #9

Monzo has staff, and customers.

I think that there is a potential danger in either the staff, or the customers, getting into the mindset that they are members of an organisation with common goals.

I don’t want to derail your thread, though.


#10

https://publicstats.itxdev.uk/d/000000001/monzo-current-acc?refresh=5m&orgId=1


((╯°□°)╯︵ ┻━┻) #11

Also. The number on the homepage isn’t accurate because I believe it excludes some things such as joint accounts?


#12

True, but you’d only be counting the same people twice in that instance :wink:


#13

The ‘on’ in the thread title was agravating me, so I updated it. Of course just change it back if wanted.