Not replying to live chat, Need urgent help

So I’ve been having some problems with a cash machine where I tried to withdraw £80 pounds yesterday evening, but it didn’t give me the money but charged my account. I spoke to someone on live chat and now they’re not responding. They said I need to wait 6 days, but I need my money as that’s all I had for the month. Can someone get back to me? Thank you

2 posts were merged into an existing topic: ATM Didn’t Dispense Money But I Have Been Charged