It seems things are “running slowly” over there with their mobile apps causing money to disappear from view.
This got me wondering about how something like this happens to a major bank. I’d expect failsafes and redundant systems to be in place to prevent a major incident. As it’s their mobile apps with the issue, could it be tied to whatever links these to their legacy systems? I guess my question is, could this happen to Monzo? Or are Monzo systems inherently more resilient due to them being built from the ground up with tech being the focus?