Honestly if Natwest had an actual HYSA I doubt we’d ever have looked elsewhere (and found Monzo)… Though now that we’ve moved most of our daily stuff to Monzo I’m not sure we could go back to 100% Natwest even if they did open a proper HYSA - we’d miss the pots and app for sure.
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I’ve had a NatWest account since I was 7, now 28.
It’s not my personal day to day but the household bills and mortgage etc go through it.
They’re solid, never had a problem really.
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Personally I think the NatWest debit card is revolting
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Can you change between the NatWest credit card types, or do you need to apply again?
Slightly random question. I’m not a natwest customer so can’t check myself. If you have a natwest current account can you open up a savings account in-app or is it paper forms / branch visit?
You can do it all from the app.
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Thank you @Carlo1460
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My credit card expires in 2 months. I’m going abroad next month around Asia for a while so asked NatWest to issue me a new card now, they’ve said my card will only be renewed closer to the date.
I believe ordering a new card or reporting it lost will keep the same expiry date.
How annoying!
Even then I think the expiry date will be the same, the number and security code will change but the expiry date won’t.
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Obviously I don’t know the ins and outs. However it would be strange not to issue a new card with a new date.
Not least because it costs to issue a debit card and so keeping the expiry date is counter productive.
I had a terrible time at uni with NatWest cards. I used to keep the card in my back pocket, it would snap and I’d need a new one. Eventually NatWest told me I wouldn’t get any more replacements so I went to TKMaxx and bought a wallet.
I don’t remember that the expiry date was the same each time.
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I ‘think’ NatWest keep the same expiry date even if you report it lost/stollen. They then review your card at the expiry date and decide whether to send a new card out or not.
I could be wrong, I’ll try googling and if not will request a new card and see what happens.
With my Lloyds, NatWest and Tesco cards at least, they all had the same expiry date. Might be different if you select stolen, but I think that just forces a new card number. Just saying the card doesn’t work keeps the 16 digit number.
Tesco one was especially annoying as when they sent the one at the natural expiry date, contactless didn’t work so I had to order another one. So I had 3 in the space of 6 months. Wouldn’t have happened if my first replacement had a new expiry date.
Is NatWest the only mainstream bank left that you still need to tell when you’re going abroad to avoid a declined card payment?
I know Lloyds group/Barclays/Nationwide no longer ask you to tell them.
Haven’t banked with Santander for years but I remember having to let them know.
Been abroad with Santander, HSBC and First Direct with no issues and not needing to tell anyone. Although I think Santander wants to know if you’re outside of Europe.
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You used NatWest abroad? Surely Starling or Monzo is better for this?
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My ‘lost” credit card was replaced this morning. Can confirm the expiry date stayed the same.
I’ve used them overseas many times. Never told them in advance. Only had my card blocked once for an online transaction (as in it didn’t actually matter where I physically was) in Hong Kong, and that was undone by replying to an SMS.
I called NatWest and they’ve sent a 2nd replacement with an updated expiry date. They said it’s just how their systems work, replacement or lost cards doesn’t change the expiry date automatically.
As a side note it maybe not a new feature as I haven’t called a bank in years but I liked their feature where they proved it was me on the phone by doing a biometric approval in the app. Saved me remembering my passwords etc.
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I logged into internet banking for the first time in a long time today as well and was pleasantly surprised they’ve updated and modernised it.
Last time I logged it it was an old layout that looked like it was from the 1990s, and you had to log into credit cards separately if I remember correctly.
Would be good if they now updated direct debits so they show once setup rather than after the first payment has been taken, like every other bank.
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It’s when first taken, says so within the direct debits page.