Nationwide Chat šŸ”

You should get a pop-up asking if it’s you logging in and to approve. If you don’t there should be a section for Verification Messages under your profile.

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If it’s not appearing then check the notification settings on your phone.

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Still personally don’t like the Nationwide rebrand, and I think at this point, I never will. Can’t think of a single other rebrand that I haven’t gotten used to. There’s something about the logo design and colours used that I just don’t like the look of.

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The only Nationwide notifications you’re likely to get are those, plus card verification messages :laughing:

This is so true. Nationwide used to have a far easier and clearer system. Particularly for Joint Savings Accounts, where it would just invite the account to be in the names of the two holders of your current account. Then they removed this and take you out of the App and all sorts of trouble has resulted getting new accounts linked to the correct profile.

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All this money they said they’d be pouring into ā€˜digital’ so many years ago, and still so far behind, it’s quite disappointing.

Kier said everything was going to be done by AI soon; so maybe they are waiting for the big switch on. :upside_down_face:

Funnily enough, I’ve migrated my Nationwide savings to Virgin as the rates are way better :rofl:

We’ll see if you’ve got the balls to do it!

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Weird, I’ve had to use the card reader to make a repeat payment maybe once in 4 years.

I had the same to move to my own Santander account that I’ve transferred to many times. Only Ā£100 too.

In the end it’s quicker to transfer the Ā£100 to joint account then the fiancĆ© sends the Ā£100 to me without a card reader :sob:

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I have biometrice enrolled, worked on the first phone I set it up on…

I moved to a new phone and despite it saying it’s set-up on the new device it ALWAYS asks for a card reader! I hate it and it’s the one thing that has me wanting to ditch Nationwide.

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People having card reader issues might want to reinstall the app or contact Nationwide. I’ve not used my card reader in months on any existing payee, so sounds like there is an issue with your account.

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I must say Nationwide support has always been superb for us, and we’ve been with them for over 15 years. Whether it was a personal query, a FlexPlus insurance query or (most importantly) the two occasions I asked for a chargeback from the Nationwide Credit Card people, support was always spot on.

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God forbid I try and move some money to my own account. What year are we in? I’ll be closing it instead. Absolute rubbish. I don’t even have a card reader anymore.

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I think you’ll find you need the card reader to do that too. It’s the one thing that they consistently want me to use the card reader for.

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Works without if you CASS it :grinning:

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Bingo!

Better to wait for one of the Ā£200 CASS offers and make some money out of it. If you’ve any savings accounts with them, they’re not closed or moved by CASS. And, seeing as you won’t have a current account with them after the CASS, you’re likely talking branch visit to close them.

The dreaded card reader :man_facepalming:t2: I’ve never understood why Nationwide still have it? They could send a code/pin to your phone, or use FaceID… They are so many more convenient options out there.

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