I just don’t think a lot of these features that other banks have matter to a lot of people. They don’t matter to me. I’m happy to use Nationwide as they are good at the basics. That’s all I really need from my bank/building society.
I really fell out with them as I had a child savings account originally opened with Portman Building Society, which got absorbed by Nationwide. Once it was Nationwide, I had reached the age of 18 and tried to access the money (so I could put it in a better interest account) and I simply couldn’t access it.
Their terrible technology meant it was branch-access only, they insisted on having the named adult there as well as me (which was not correct, it wasn’t an account in trust for me - I was the named individual on the account), they wouldn’t accept various forms of ID - I had never moved house and had a valid passport and provisional driving license, which matched the details on my birth certificate and everything else, so this should not have been an issue.
I eventually managed to close the account, and the only way to get the closing balance out was by cheque. It was all just so ridiculous.
I left them after that and felt great about it, but went back a while ago for the 5% Flexdirect account. I only used it as a savings account though. I have kept the account since to qualify for a Member Credit card, which I use only abroad where Mastercard isn’t accepted.
I’m not trying to argue with you, as you are entitled to your opinion, of course, but I think the point of many of us is that we don’t perceive them to be good at the basics at all. In fact, I find them sorely lacking for the basics and when you add in the fact that their technology is bad it makes them a no-go for me.
My current impression of them is that they are for people who like unapologetically “branch-based” banking, and that’s not me. I also continue to be annoyed by their advertising campaigns; each one seems more saccharine than the last and I don’t consider it a good use of money when they are always singing the praises of acting “for the benefit of their members”. They are so big that they now operate as a bank, in building society clothing.
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Nationwide is increasing the interest rate on most of their savings products from the 1st of February. You can find the document with all of information here - The home of savings accounts | Nationwide
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Happening again. This is, what, the fourth time in a couple of months?
For those complaining on Twitter, what does it actually take for someone to just initiate a switch?
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Anyone at 18 managed to get a Nationwide Credit Card?
Yup - two months ago!
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Nationwide has launched two new savings accounts.
The Start to Save Issue 2 is a slightly adapted version of issue 1. You can only put in up to £50 (I think the 1st one was £100). There are still prize draws, but there aren’t as many and you have to put in the required amount for more months to quality than with the first one.
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First one was £50 to £100.
This one is £25 to £50.
I think the draws were quarterly for first issue. Now twice a year.
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Ive just opened it. Its not too much money to put into the account to build up some savings, plus have a chance at getting some extra money.
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All Nationwide have done is extend their existing commitment to leave no town or city where we currently have a presence without a Nationwide branch
Sounds good but doesn’t mean much. It still allows them to close lots of branches as a city can be a large place…
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So as long as London has one branch…
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For many, it means a lot. Yes, some branches will still close, but it means many in small towns (where they will only have one branch ) etc shouldnt close. This are the areas where branches tend to be more important as they are more cut off and other banks may have already closed their branches.
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How was it? What’s the limit and interest
My CC was +£1000.
Didn’t look at interest rate as never pay it. Always settle in full each month.
In July 2021, Nationwide promised to allow users to change the reference text for transactions. This never materialised nor the ability to see the reference text for bank transfer transactions (incoming and outgoing).
Effectively this is a serious weakness of their current account offer in this day and age.
Also, it seems that after a period of time, the map feature would not longer be available for a transaction.
But my biggest issue is the fact that after 15 months you cannot see your historical transactions in the app or online (only by downloading the pdf statement).
Such a shame because Nationwide 's other products and customer service are top notch.
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Quite possibly more hassle than it’s worth, customers calling/messaging because the location on the map doesn’t match where they bought it etc. due to where companies are based.
The app lacks a bit, need notifications and ditch the card reader.
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It’s unbelievable that they can’t, or won’t, change this. They encourage you to include a reference when sending a payment, but their own systems can’t display the reference on either sent or received payments.
It’s one of the two main reasons why I rarely use my Nationwide account now. The other reason is that for payments between Nationwide accounts they don’t display the account holder’s name, -all you get is their sort code and account no., which makes it difficult to track who you’ve paid or received money from.
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I have a £1 in my current account with them as account pretty useless really.
Can’t seem to find how to source DD for my Select CC from an external account either. Must be possible. That card now also gets minimal use as it’s features more than covered by my other cards.