I’m going to move from Premium back to Plus. I thought the mobile insurance would be worth £10 a month, and when we had staff in the launch thread say we could get iPhones repaired by Apple, I jumped in.
Now it turns out that isn’t the case, and we have to use a non-genuine repair company (killing the warranty & resale value of the phone), I’m done with that. Not worth £10/m to keep a half metal, half plastic card that looks like shit after a few months. I was sent a replacement as my first card was defrauded, and the second already looks terrible too.
Things Monzo Premium can improve to get me back:
- Remove the contactless from the metal card, and make it 100% metal.
- Phone insurance where I can get a repair from the manufacturer and be reimbursed