I am a long standing Monzo fanboy - but it’s starting to piss me off how much Monzo premium is for features which are unusable during covid. Travel insurance, airport lounge access and to a lesser extent mobile phone insurance are completely pointless when most of us are confined to our houses.
Please could Monzo work out how much payout is happening given the cost of this scheme and negotiate a refund from the insurance company. £5 back per month seems a sensible value if Monzo can still make a profit. Otherwise I will unfortunately have to downgrade and I feel other users will be taken for granted.