Massive massive potential, just hope this TS fiasco doesnāt delay it further
The TS fiasco is a blessing.
2 Likes
Yup, I agree it isnāt cheap but TBH I would have respected them more as a company if they hadnāt launched any of these lotteries and launched some smaller enticement that applied to all customers e.g. you get Perks for free (or Ā£3 off the higher plans) if you have more than Ā£1500 paid in along with 2 direct debits each month.
Iām guessing Iām in the minority though as presumably all these lotteries, and the relentless upselling and advertising are working, even if theyāve all combined to drive me away!
2 Likes
Apparently David saying the TS fiasco is a blessing is a flaggable offence 
Seriously whoās this secret flagger abusing flagging?
2 Likes
Isnāt it the AI moderator running wild again?
Or is the boardroom drama being played out on the forum?
3 Likes
If itās still the AI running wild with all due respect at this point they need to give up and turn it off and fine tune it in the background in a sandbox environment and not turn it back on until it works reliably. Clearly itās not capable of the fine tuned nature of people on this forum saying perfectly reasonable stuff
7 Likes
The forums are only a very small proportion of Monzoās customer base, there is no way for anyone here to know whether people do or donāt agree with your view point, other than those who are vocal here.
Iām not dismissing your concern or unhappiness, I do get it. Iāve been in that position myself in the past when other changes have been made that I didnāt like or impacted me personally. Iāve been pretty vocal about them.
Regarding the double pay day and billsback, Iām agnostic about it. Monzo are one of the few banks that hold a fairly open forum and allow this discussion to take place, but Iāve also aware, that things only change within the app that Monzo choose to make and generally, anything said here, has relatively little influence over that.
1 Like
Agree with the sentiment. The lotteries are quick attention grabbers but the novelty will wear off quickly. If they want more people to go full Monzo they need to appear more serious to their earliest adopters (Millennials & Gen X). Web banking is so overdue now.
3 Likes
At best, Ā£250k a month (bills back and double salary max) by a bank making millions in profit each month is small sums to dupe people in.
Thatās the max possible value but itāll never be that, as majority probs only take ~Ā£2k a month for double payday, and canāt imagine someone with a Ā£10k pay packet is using Monzo for their salary.
2 Likes
Itās an interesting point about the novelty and demographics, a lot of Monzoās brand and marketing is aimed at younger generations but as those customers age and grow with Monzo are they going to end up looking for more āboringā features that will give them more tangible value?
I donāt believe users can flag posts any more so every time you see a āflagged by the communityā message itās actually the AI.
2 Likes
Iād go back if they just removed all the clutter from the Home Screen, or at least let me edit what I want to see.
3 Likes
Any chance we can return this thread to āMonzo In The Mediaā?
5 Likes
Oh I didnāt know that, sounds fair enough then.
I donāt know what football shirts retail for these days, maybe Ā£50-100? So itās a Ā£50-100k giveaway. Still think they could probably have gone a bit bigger given it was obviously going to be sought after and itās a big partnership. Maybe the club didnāt have enough stock, who knows.
I also donāt think itās a cheap gimmick. Monzo are gaining customers hand over fist it seems which is fantastic to see, and these initiatives help build the brand and make users stickier. I personally think the double payday feature is great and very creative. So Revolut will probably copy it soon 
Intrigued to see what sort of numbers Monzo are able to pull together in their next annual report. Youād expect another step up but itās whether theyāve been able to keep costs down vs increases in revenue.
1 Like
Will be interesting to see the updated number of active paid plan users, 1M+ in FY2025 will be interesting to see what it is FY2026
It will. This happens on all the big threads here - they drift somewhat off-topic for a while till the next interesting event happens. Obviously itās quite a while till the next annual report is due and it sounds like shareholder ārevoltā has been ironed out so could be a quiet few months, unless they launch the rumoured rewards credit card in the next few months.
2 Likes
Some former (and current) regulars got a bit sniffy at new topics. Iād be fairly relaxed about a new one for, for example, boardroom issues, or different features of Flex.
Itās all done with good intent, but sometimes some of the Alan tagging and thread policing can make it a bit difficult for newbies to know when/where/whether to interactā¦
4 Likes
I had to read this twice to be sure that you really did mean that Europe had less red tape and was more competitive in Financial services 
I couldnāt disagree more strongly, financial services thrives in the UK with a competitive regulatory environment and sandboxing which has given way to some of our countryās greatest success stories of late. There are, of course, more things we can do, many of which are underway to rid some of the unnecessary redtape from when we were in the EU (Iām not a Brexiteer calm down, but financial services was hamstrung by some of these rules, even if there were some negatives like losing passporting etc.)
I never understand when people try to talk the UK down unnecessarily
4 Likes
His comment has been freed 
1 Like
Iām so tired of the flags, I must have deleted more than a handful of my own flagged posts.
Itās a national sport tbh. 
In all fairness, the current tight regulations is because the market has more players compared to Europe, which is only a good thing for us consumers.
1 Like