Monzo in the Media

Never going to happen.

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Could be a boon for Jeremy Hunt, but he still can’t have a Monzo account :face_holding_back_tears:

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£4bn seems really low to me, especially how anything that’s vaguely tech related is valued these days. Monzo has huge potential still, which should be factored into the price. I mean… if Revolut has a valuation of £26bn…

I suppose they could have dropped a low valuation now to let the £350m come in at a low price and then miraculously be valued at £20 billion next year … :person_shrugging:

It is, if it stopped growing today and stayed at its current size revenue wise for several years the valuation would level out at probably c. £400m.

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This has had 1.7m views in 24 hours… the comments are painful

Don’t know what’s going on. So many people on instagram seem to reply to every post from Monzo saying not to use them and how awful it is (because their account has been closed/locked). Not sure if other banks get this much hate but it seems there are a lot of really angry people out there.

It bugs me so much that everyone is acting like it is a Monzo specific thing as well (although it does start to feel like that because Monzo and account closures seems to be much more prevalent in the news and social media).

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Probably! I hate the world we live in sometimes, it is so easy to spread hate these days and so damaging. People just all like to pile on and feel relevant.

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Although it’s well re-iterated that it is for a “good reason” accounts are closed, the number of 1 star recent reviews in the App Store saying account blocked/closed/frozen is actually quite shocking. Especially when you read other banking apps you don’t get this problem. Although I still remain unbiased to the situation

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We don’t know whether or not it is more to do with Monzo. We don’t know if their account closure decisions are fair, the same as other banks, or anything else.

In terms of the media buzz though we can say that fraudsters are more likely to use a fintech because of the lower barrier to getting an account. We also know that people who steal money and commit fraud often do it by social manipulation and can be highly skilled at this, so we should take everything there with a huge pinch of salt.

What we can say for sure is that these repeated social media attacks are damaging for the brand and a concern.

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People never do! Unfortunately I think a lot of people view Monzo as a way of generating interest/likes also knowing people who have had their accounts closed seem to be banding together on facebook etc and probably all leap at any mention on social media to back it up and stoke the fire

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Having now watched the video, if the information is accurate ie. that they have permanently retained the funds and told her she isn’t getting them back, then yes I agree in that situation ‘Monzo’ must have had a good reason for ‘their’ decision.

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I know I sound like an old person, but this is why I hate social media because people have so much power to spread half truths and potentially ruin businesses/people.

I don’t know all the facts of this case but unfortunately these negative videos always spread more easily and it’s worsened by the algorithms that effectively show these sentiments to anyone who may have had an issue with Monzo in the past. They then jump onboard and the cycle continues. It also doesn’t help that Monzo can’t really fight back because they aren’t allowed to say anything. So stupid.

(Yes I know social media can be used for good as well. If anyone has any positive Monzo content please feel free to share it as well :rofl:).

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It’s also a very emotive subject.

“Monzo stole my money and they could take YOURS” and then people panic, not realising they’re only being given half the story. I’m sure Monzo do freeze accounts in error, but not to the levels that these people say, because most of them are idiots/criminals/magic bean traders and knew they were playing with fire but didn’t care.

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Tempted to post a “Monzo opened my account!” video in retaliation :rofl:

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So emotive that the person in the video has done their makeup in a way that makes it look like they’ve been crying.

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She will be posting a video sponsored by Chase next saying how amazing they are and that everyone should sign up :rofl:

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IANAL , but isn’t calling Monzo a scam a clear cut case of libel?

IMO Monzo should look to protect their reputation and move to take it down at the very least.

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Hopefully nobody is telling her to stand in the corner of a brick building in a forest.

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