Monzo giving two months’ notice of account closures

Yes we do. Monzo aren’t shutting down unprofitable accounts and they certainly won’t go “oh I was going to close you but since you have Plus I’ll have to keep you open”

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This thread is pure speculation. Let’s not make things messier by presenting what we don’t know as fact.

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We know as a fact that if your account is being terminated, so are all associated products and services, including Plus/Premium

So whatever reason your account is being closed for, Plus/Premium won’t delay/prevent the closure

It’s in the terms

What we shouldn’t be doing is spreading completely unfounded rumours about unprofitable customers getting axed

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Probably best if this post gets locked until theirs a response. If they even do respond about the situation to stop the arguments

Eh? That’ll be the forum up the creek then ! :scream:

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In a business perspective that makes sense since you don’t want to be losing money and if a certain type eg. Me is making monzo lose money it’s probably a good reason.

If you had a company where you wasn’t making profits you’ll do anything to change it around same as the reason I lost my job as companies ain’t dealing with netent like they used to and switching to others

Ok, I think we’re on different pages here. I’m referring to it being conceivable that Plus/Premium membership is part of the selection criteria being used in this recent spate of account closures, not that if an account is earmarked for closure it would be impossible to close since Monzo cannot terminate a Plus/Premium subscription (of course they can).

What if I close my own account before monzo closes it for me then rejoin :sunglasses: life hacks

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Not sure that would be allowed for like a year or something but i like the thinking.

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You would need to contact Monzo to reopen it as you had already had an account. So they’d see the account history

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I’m just reading those terms there for those with Plus/Premium accounts.
If Monzo decide to close your account and you have Plus/Premium, then you might be expected to pay a cancellation fee? That seems a bit off to me!

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It is begging for a test case in court. Or just a mistake in the text.

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I closed my account in July last year but then reopened it a couple of months later. I had to email Monzo with photo ID proof - I was unable to sign up/in through the the app as I kept getting the message that my mobile number was already in use. But they didn’t have any issue with reopening the account after a couple of months.

It’s 30 days until you can re-open your Monzo account, I found that out last year.

Correct it’s 30 days.

What we’re saying is that if Monzo say that they’re going to close your account you can’t circumvent the closure by doing it yourself and then reopening.

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A bit like that, perhaps? :point_down::relieved:

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Sorry, I’m not sure I understand what you’re getting at Graham. My issue is with stating speculative information/opinion as fact.

Saying something is ‘conceivable’ is not the same as saying it is fact.

He said imaginable which doesn’t mean it’s true

I think the topic title is correct now…:sunglasses:

(Pedant of Longbridge)

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Easy to see why Monzo has distanced itself from this forum as an aid to decision-making…:flushed:

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