Struggling how seeing a counter with the number of CA holders in any way adds to transparency. Fun thing to know but adds nothing to the way Monzo operates.
People will complain over anything
The number of current accounts ![]()
But really, being able to see it going up, and occasional visualisations like the one in the 500,000 blog post are extremely satisfying to see. It increases the feeling of being part of something larger than yourself.
It gives you a simple sense of how well they are doing, even if that is very oversimplified.
Seeing the number of current accounts is super interesting but it doesnāt mean much if they arenāt active!
While I know showing active accounts probably isnāt a great idea, information such as the number of transactions in a day or the number of pots that have been created could be a cool data to share!
Number of transactions or totals value of transactions over the past 24 hours 
I love this kind of review of figures , monthly , quarterly, yearly 
How about a service dashboard?
This is the type of thing the government publishes:
https://www.gov.uk/performance/govuk-verify
(Others available: index of dashboards here: https://www.gov.uk/performance)
Needs tweaks for Monzo, but feels like an excellent cultural fit.
Do we need @alexs to resume his tracking by asking new users their user number and dats activated? 
Only if the āIām user #x on Monzoā tweets get bought back & Iām guessing they wonāt be
or we pester users here a lot but weād probably end up with less data.
Oh, didnāt realise this was a semi-automated process. You could always jump on people in the Introduce Yourself thread. 
Mine says user #0
Active accounts ie ones with any activity in the last 28 days would be interesting
Thanks for reminding me, I still need to write a fix for all the existing accounts with #0 user numbers. ![]()
If youāve got other ideas for how we can visualise our data, come and share them here:
Spiffy! #spiffy
Howās it broken? Is the figure generated not correct anymore? I would have thought if it hit 500k and then Monzo announced 500k the next day then it seems to be working very well. If it causes some sort of strain on resources then is it possible to update once a day at least?
I find the current account counter to be the most useful data that I can think of having. It tells me how fast Monzo is issuing accounts in almost real time and I use the data to plug in to my own sheet to track the value of the company using my own formula. There are also some great visualisations that people have built using the data feed so it would be quite a shame to see them lose their feed and their work go to waste.
Things like viewing where in the world transactions are taking place would be a cool gimmick but it wouldnāt be useful information like the current account counter.
The issue with the counter is that it shows how many current accounts have been signed up, not how many are still open or how many are active. As such itās not a particularly useful data point.
This does however demonstrate one of the big problems of software development, that itās literally often not worth your while to give users a temporary or experimental feature because of the fuss that is raised when you decide to not support it any more
For me personally Iām complaining because Iāve noticed lots of little hints towards Monzo clamming up more and more - moving away from the ideal I felt it was striving from before. Examples of these are
- @anon77734705 ceasing to post prepaid accounts not-upgraded with a reason like ācouldnāt find the info anymoreā
- @cookywook posting that these figures will be posted about after the prepaid program is closes up when Monzo write it all up
- @cookywook posting that current account counter will be going away with a reason like āits not useful and its technically hackyā
Those are the ones that come to mind in the context of this topic but I feel in my gut like Iāve been noticing little things like this for a while now. On the surface alone none of those things would really bother me but together they are starting to seem a little too much like a concerted effort to remove information that was previously available freely to the public
I may just be reading too much into it,
I wouldnāt want to just assume the best and not voice my concerns. I like Monzo, I love its culture but that doesnāt mean it can do no wrong. I care about its culture far more than the services it offers personally - if I just let go of the culture IMO I can get a better product from Starling right now (and I am using both Monzo and Starling because they are the best Iāve found right now overall)
Sorry you feel that way, Peter! I promise weāre still absolutely committed to transparency, and Iāll personally always fight for sharing more, rather than less.
We still adhere to our blog post from last year: Transparent By Default. This line in particular sums it up:
An argument must be made to keep something secret, rather than to make it open
I think in this case we probably havenāt communicated our reasons for removing that counter very clearly, and thatās my bad. Rikaās done a much better job than I of explaining it here:
Let me know if youāve got any other questions ![]()
I genuinely lost it 
Looker is not something I have time to look at. I had it open as a tab and then had to reset chrome because it was being stupid. I didnāt think about bookmarking it because itās not relevant to my role. I have two things bookmarked on looker: my qa and my productivity.
Iām sorry if you feel otherwise 
Iām really sorry
. I didnāt mean that you personally should have to further justify yourself. After all itās pretty unfair of me to imply you could be lying about stuff
ļø
Hello again, all! The day has come - Prepaid is officially over.
In the above blog post youāll find some specific stats. The great news is that 94% of active prepaid users upgraded.
As this graph shows, we ended up with around 98k un-upgraded accounts -

Thereās still time for them to get a current account too, their prepaid card just wonāt work anymore.
Our total number of current accounts will remain visible on monzo.com for now (we might move it in future). But right now itās at a rather dandy 571,180 
Thanks all 