I think the coral crew should get more responsibilities and be brought in the know a bit more.
Lets face it you guys are forum folk through and through, you all regularly give inputs/feedback etc so wouldnt it go a long way to solve the disconnect if you were given more fire power?
For example you all could be added to a slack channel with the various team leads and contacts, similar to scrum calls you can sit in make your notes on statuses and updates and then once the staff members make their update posts you guys can come along and pick up the pieces to answer any remaining questions to the best of your ability