Send it in again
Can I have instagram please? Send me @ here
Done, with link to logo rather than Instagram pagr
Done!
My address/name changes seem to get picked up pretty quick, but logos never seem to send through to you properly
@RachelR You are a miracle worker! I have been trying to get that changed for months!
For future reference, what is the preferred format for non-twitter images? Full web address? Direct link to image? Other?
Send again? Didn’t come through
Any better?
Maybe?
It worked! Kinda. It’s pulled through a different image, rather than the main facebook profile image? It’s also scaled it weirdly (or not scaled it at all, so it’s cropping)
Couldn’t find a fb so used one from website.
Yep.
send me in rmf and do it off shift quickly
Thanks Rachel!
Got an odd one for you @RachelR
Transactions at the largest chain of petrol stations in Ljubljana show as Bs Ljubljana I-v
when the real name is just PETROL
and the best logo I can find is: https://commons.wikimedia.org/wiki/File:Petrol_Group_logo.svg
Not sure how you want me to submit this in app, I can’t seem to specify the right name.
Give me till Monday and I will sort this out!
Looks like Go Fund Me is still not being enriched properly
I also noticed that Hulu has a similar problem… The number in the merchant ID changes every time they charge.
I’ve had to submit Hulu for correction every month. I think they’ve changed their merchant name subtly
The part the -U HULU.COM
now has no U…
Currently merchant updates are being done manually by the genius Monzonaut that is @RachelR each time they are submitted.
There are currently no facilities to support merchants that change their merchant ID (I believe) however I have seen that @kieranmch is working on an updated merchant system.
https://community.monzo.com/t/improving-internal-merchant-tooling/52134
Hopefully we will see some progress made in this area soon, but for now just keep firing your updates via the app and the team will get it updated within a few days (usually quicker!)
Issue: UberEats Icon and Category Issue
Details to reproduce: Order from UberEats
OS: iOS 12.1.1
Device: iPhone
App Version: 2.26.0 #489
**Description: As you can see from the screen shots below for what ever reason ordering on UberEats has gone from the correct Logo, Name and Category to a new Name Eats-khss6 and was originally in the Transport category but I moved it to the correct one.
Screenshots: