Meet the next generation: Monzo for Under 16s 🎉

[AJMC (Audrey Campbell)]

Yay, finally got the email invite and signed up both my kids and cards in the post

Although I was bit confused about reference of an email sent to set up the kids app, as I don’t remember giving an email. Any ideas?

[tazzybai]

Kids are so excited about the different coloured cards to choose from!

[AGleed (Adam)]

Just received the notification I can now sign up!

It states I must be the parent or legal guardian, does this mean I can sign up for my step daughter? My wife is still on the waitlist…

[Carlo1460]

Yes but then your wife will not be able to.

There’s no dual access, only you will manage it.

[Liamford1993 (Liam)]

We made a mistake. When opening the app on child’s device we pressed setup a new account and entered his email address. Ended up using the QR code.
Now when trying to attach his email address to his account it says cannot use email, already attached to monzo account. Any way to solve this?

[Supern0va]

It’s a shame you can’t have a pot that offers interest on the kids account. My current usage is to have my kids money in an instant access savings pot in my account, and when they want to make a purchase, move it over to my account, then move it into the kids account so it’s ready to spend. Bit of a faff. Good that Monzo are finally offering this though!

[BellaBoo]

So I got my kids under 16 Monzo account today… It said to download the app on their phone and then scan this QR code.

1. The QR code didn’t work opened a nonsense web browser.
2. When I tried to choose the email option it told me his email was already linked!
3. When you get the email from MONZO the link in THAT opens a page that asks for his name and DOB and then tells me HES TOO YOUNG… seriously Monzo ???
   HELP PLEASE

[Carlo1460]

Because you’ve tried to open them a new account with their email, and their DOB rejects for new account sign ups because they’re 16+.

The QR should work; if not:

1. Email help@monzo.com and ask them to remove the email you attempted to sign up
2. Reach out to chat from your help section of the app to get guidance on why the QR isn’t working.

Only step 1 you raised is a problem, the rest caused by you doing incorrect process/

[Liamford1993 (Liam)]

Yeah I realized I didn’t follow the correct process. I’ll contact help to remove the email.
Thanks

[Carlo1460]

Is it not possible to regenerate the QR code with your monzo app?

I don’t have kids so will never get to experience this

[davidwalton (Award Winning Hot Coral Analyst)]

You can access the QR code to try / retry.

From ‘Home’, tap on the Child Card to access the account details, then tap on the box underneath the card:

Install steps:

• On the child device, download and install the app, but do not log in
• On the adult device, access the QR code as per above
• Use the child device to scan the QR code on the adult device - this will start the Monzo log-in process on the child device

[Paulw (Paul)]

Apols if this has been answered, but as an uncle who does treat my nephews from time to time, can I pay into their Monzo and will I see them in my payee list?

[michaelw90 (Michael)]

No. You pay the adult account instead.

Think of it as a pot with an attached card for the child (and accompanying simple app)

[Paulw (Paul)]

Ok thanks. I’ll carry on paying their dad instead. What would happen if I sent them a pay with link via text?

[davidwalton (Award Winning Hot Coral Analyst)]

You can’t. There’s no direct link into the Child account from anything other than the linked Parent (Personal) account.

You’d have to send the link to their ‘Dad’, if ‘Dad’ is the person with the linked Child account. It’s ‘Dad’ who has control over putting money into the Child account (think of it as a pot as @Carlo1460 accurately presented it), which ‘Dad’ can put money into from ‘his’ Personal account.

EDIT: Oh, FFS, long day. I tagged @Carlo1460 for this when in fact it was @michaelw90 who accurately presented it. Sorry both!

[Paulw (Paul)]

Thanks thanks very helpful

[michaelw90 (Michael)]

@davidwalton

EDIT: Oh, FFS, long day. I tagged @Carlo1460 for this when in fact it was @michaelw90 who accurately presented it. Sorry both!

Not sure if you confusing me for @Carlo1460 is a compliment or insult…

[Scott89 (Scott)]

Hey @georgiajohnson - I signed up for this as soon as it was launched. I dont seem to have had an email invite. Are these being phased?

[RS (Ruth Smith)]

We have a joint account. It makes sense to us to link our new Children’s Accounts to the joint account so we can both control it and administer it. Instead, they are only visible in my husband’s personal account. I have no sight of them and there has been no offer of linking my personal account to my kids’ new accounts. We are used to Rooster, where one parent has access to all the settings but other parents can view transactions and transfer funds, presumably step parents too. We are so used to seeing our transactions on the joint account and our kids’ transactions on Rooster, it seems a backwards step to exclude one (or more) parent in Monzo.

[davidwalton (Award Winning Hot Coral Analyst)]

Hi @RS & welcome

Your post was moved here, so you may not have seen the previous comments about this. A few posts is:

Meet the next generation: Monzo for Under 16s

Hi @coshea & welcome There are strong indications a <16y account won’t be initially linked to a Joint account when the feature is implemented, but instead have ‘co-parent’ access where 2 (or more?) designated Monzo Personal accounts will be linked to the <16y account. Almost the same thing.