Meet the next generation: Monzo for Under 16s 🎉

[EugeneNiemand]

No joint account/parent support? No payment option for family to send them money? My son uses Starling at the moment and at least he can get paid by people other than me moving money into his account. Think we’ll stay there for now and maybe consider moving everything there instead.

[Carlo1460]

@EugeneNiemand

No joint account/parent support? No payment option for family to send them money?

That’s all explained through the topic.

[Mic27]

As if people would read the topic before commenting

[Carlo1460]

Oh yeah, silly me

[EugeneNiemand]

There’s 500+ comments, I’m providing feedback. Why is this not made clear on the app and all the marketing? I need to comb through 500 comments to figure out if something is possible. It’s not about me not reading it’s about poor UX, comms and documentation

[anon90289270]

Monzo Help - Understanding my Under 16s account

[BeckyR (Becky Ryden)]

Will there be an option for both parents to see the child accounts? We have a joint account, but currently as my husband created the kids accounts only he can see them?!

[Gem_b (Gemma)]

I added myself to the waiting list quite a while back, I’ve noticed people have started to get emails to set up accounts.

Is this being done in batches? Just wondering how long I can expect to wait as my daughter won’t stop nagging me for an account!

[Mimabean (Jemma)]

Hi, another one with the QR code problem. My daughter has just received her card, activated it, and is thrilled. But cannot use the QR code. It doesn’t generate a truncated link on the reader app. I have tried the QR code that came with the card just now but it just links and forwards to the adult monzo app. Unable to log into it unless it is my own adult banking app, which is not the purpose. Both Android devices, have tried all the regular stuff.

My child is gutted she can’t use her new kid banking app because of this bug. I know it’s early days but the wow factor just fizzled a bit.

[Jud]

Hi,

I have just encouraged my 15 year old daughter to use Monzo instead of HSBC. Her Monzo is now linked to my Monzo.

the Monzo user experience and saving via pots is great. However there is a massive problem…

She cannot send money to her mum or friends!! Or ANY other bank account, or even me.

I do not understand the logic behind that decision, afterall their allowed to spend a ludicrous 91k a year (250 a day) but can’t send £5 to their gran!!

I’m amazed that on the back of all the consumer research such a fundamental feature was not added.

I understand that you may not want a 6 year old sending money to friends, but I don’t have the same concern for a 15 year old

PLEASE ALLOW UNDER 16 ACCOUNT TO SEND MONEY TO WHOEVER THEY WANT.

[Jud]

Hi

I love the concept behind the under 16 account, but it’s severely lacking.

For example its obvious that a friend or another family member needs to be able to send money to the child.

Currently that’s not possible, !!

PLEASE ALLOW OTHERS TO BE ABLE TO SEND MONEY TO UNDER 16 ACCOUNT

[Revels]

Did you search before making two threads saying the same thing?

[PaulUK]

I very much doubt that this will be enabled.

Mainly because not every child matures at the same rate, so, even if coding could make it age specific, it doesn’t mean that particular 15 year old is responsible enough to only send money to accounts you would approve of.

Unless Monzo could involve the linked parent in an approval process of each payee account, of course, but that doesn’t seem to be what you’re asking for.

The frustrating thing for you, I guess, and for your 15yo, is that in less than a year, they could apply for a bank account in their own right, and do exactly that

[Jud]

2 topics for 2 ideas
1st topic is to send money
2nd topic is to receive money

[Revels]

Both should be in this thread

Meet the next generation: Monzo for Under 16s

Hey everyone, I’m Sarah – a Product Manager here at Monzo. We’ve got some big news. As part of our mission to make money work for everyone, we’re so excited to be launching Monzo for Under 16s! A free account for 6–15 year olds, linked to a parent or guardian’s Monzo account. We know this is something you’ve been asking about for a while (here, here and here. Oh, and here and here). So we’ve created a form just for the community to sign up for early access. The story so far We got …

@AlanDoe @Dan5

[Jud]

There’s a simple solution to that, in the same way that a parent can set spend limits, the parent can ENABLE the “SEND MONEY” feature,

her HSBC account allows her to pay anybody same wants. Thus her experience of converting to Monzo is a retrograde one

[Revels]

Did you search before making two threads saying the same thing?

Meet the next generation: Monzo for Under 16s

Hey everyone, I’m Sarah – a Product Manager here at Monzo. We’ve got some big news. As part of our mission to make money work for everyone, we’re so excited to be launching Monzo for Under 16s! A free account for 6–15 year olds, linked to a parent or guardian’s Monzo account. We know this is something you’ve been asking about for a while (here, here and here. Oh, and here and here). So we’ve created a form just for the community to sign up for early access. The story so far We got …

@AlanDoe @Dan5

[davidwalton (Award Winning Hot Coral Analyst)]

Happy 5th forumversary

[Jud]

I deliberately put them in the feedback and ideas thread

Would putting them in that other thread be better? Please can you explain why?

[Revels]

There’s at least 5 other topics from people who also didn’t read what the account can and can’t do. There’s lots of feedback in that linked thread about it too.

Monzo know. There doesn’t need to be yet another thread asking for the same thing that probably isn’t going to happen.