MasterCard estimated exchange rate when traveling


(Dean Meehan) #1

It would be great to have the Mastercard exchange rate appear in the app when traveling, and explain that it is only an estimation. The app could tell that the user is currently not in the UK and next time the app accesses the web to download the current rate and cache it for when traveling without Internet (with a timestamp)

What do you guys Think?


Travelling with Monzo ✈️
GBP to USD
#2

Or always display a second notional value in the currency of your choice wherever you are…i.e. even if in UK have option to display approx equivalents of your GBP transactions and account balance in say US$ or €UR


(Alex Sherwood) #3

Once you’re signed up for the early access to travel reports, you do receive a feed item with the MasterCard exchange rate when you arrive in a country & the message mention’s that the rate is an estimate -

When you spend, the amount paid is displayed in both the local currency & GBP.

Travel reports are explained in more detail in this post -

The piece that’s not currently available is the current day’s rate, from day 2 onwards (there’s no need for live rates because the rate will change by the time the transaction settles anyway).

Having it cached so that it can be used to calculate how much something will cost in advance, while you’re offline, would be useful.


(Alex Sherwood) #4

The app does do that.

But not this -


(Dean Meehan) #5

It looks like the travel reports option is essentially exactly what I was looking for. Great job and can’t wait for it to be pushed out!!

I was looking essentially for an information center I could use instead of having to access the mastercard exchange rate directly.

Thanks everyone

I’ve only had the opportunity to join recently and the only feature I seem to have on Android is topup, freeze, view timeline of transactions, and a basic encite to these transactions


#6

yep. not interested in any transaction I do in another currency showing in the local currency and GBP but all my transactions done in GBP also displayed in say EUR, CHF or AUD


(Alex Sherwood) #8

Great! I’m not sure that the reports are available for Android yet & they’re not on the roadmap. But Monzo is aiming for feature parity so they’ll get there.


(Alex Sherwood) #9

I see, I think your request is slightly different to Dean’s in that case. It might be worth posting it separately. My guess is that the functionality that you’re looking for would be developed once Monzo expands into Europe.


(Ted Peeters) #10

I’m intrigued about how often the rate does change, as I thought it basically only once a day. The Mastercard page: https://www.mastercard.us/en-us/consumers/get-support/convert-currency.html Monzo directs us to in the ‘Welcome to [COUNTRY]’ message only supports the ability to add a date, yet I managed to recieve two slightly different rates for different times on the same date.

I know there’s only £0.08 difference, but as the pound is faffing about so much at the moment, I’d been working on the basis that there was 24 hours between Exchange Rate changes. Probably exceedingly naive, but intriguing nonetheless.

BTW: Mastercard also quotes a slightly different rate, but I’m assuming that’s down to the highlighted text. Is this the actual rate which will ‘settle in a few days’ according to Monzo, and will that change in my app?


How Does the Wholesale Foreign Exchange Market Work?
#11

I thought (perhaps wrongly) that the MasterCard rate was live and changing by the minute


(Ted Peeters) #12

I think you’re probably right, but I’m just wondering if there is at least an hourly graph view we can see. I’ve probably just not done enough research, I just thought it looked a bit odd in my feed mostly, especially if the amount is definitely going/subject to change. (Which, if it is, I’d like to know whether this will also change my balance and feed as well.)


(Alex Sherwood) #13

Thanks for sharing this, I’ll let someone from Monzo answer as I’d like the conclusive answer to this & I don’t want to create any confusion.

I don’t even know whether there’s a difference between the way that ATM withdrawals vs transactions are processed, in terms of authorisation & settlement.

The only question I can answer is that the app will show you the final transaction amount once it settles - the figure will be updated.

Would you mind posting a link to that page from your screenshot of MasterCard website? This is the page -

https://www.mastercard.us/en-us/consumers/get-support/convert-currency.html

I assumed that you’d posted the link to the page displaying the historic rates. I didn’t recognise the page because it’s been redesigned!

It looks like it might be useful.


( related to Monzo CEO, Investor in Monzo ) #14

blog post from way back when -


#15

The graph shows seems to be from MasterCard US not MasterCard Europe so not sure if they handle things differently, but that page seems to be not real-time but historic and perhaps shows daily averages or midday rates? but of course they don’t explain that :slight_smile:


#16

the link was in his post as https://www.mastercard.us/en-us/consumers/get-support/convert-currency.html


(Ted Peeters) #18

Hmmm… that’s the one linked from inside the App, so I imagine it’s the one they use.

@iansilversides, that is also one hell of a blog post. I’ll need to read it again (and again) to actually get to grips with it, but I’m still not sure whether it answers the question as to whether there is somewhere we can view the history of “exchange rates… Fixed based on a 60 second sample at a given time of day” or their Mid Rates, and if that’s even what Mastercard and Monzo use.

Genuinely, I don’t actually care, but I’ve started down this rabbit hole, so I’ll keep having a look until the oven beeps.


(Alex Sherwood) #19

Turns out that page is the one that’s been referenced throughout the community, MasterCard have just redesigned it within the past week or so. I’m pretty sure it’s the midday rate that they’re showing us there.


(Alex Sherwood) #20

I couldn’t find the answer there either. So I thought I’d post the question there which means it’ll be visible at the bottom of the post for anyone else who reads the blog :slight_smile:


(Alex Sherwood) #21

Here’s your answer :slight_smile:


(Ian Kidson) #22

Maybe the day/date when the M/card rate changes is based on GMT ( or some other international time zone) and not on “local” time :thinking: