I’ve been trying to do a transfer for several days and that what happens, there is internet and no problems with both accounts, i don’t know what’s going on
Hey Bruno 
this sort of question is much better directed to the app support team! You can head to the help tab and start a live chat from there. They’ll be able to look at your account and see what’s going on.
It looks like this is a TransferWise payment as well? So it could be worth giving them a shout for help too 
they have an amazing support team too! https://transferwise.com/help/
Might be worth trying this directly with TransferWise.
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