If you receive the money from another mono user you can assign it to a category, great, works as expected and means the spending summary is correct.
If however you pay a bill (or anything) and receive the money from a non-Monzo user via bank transfer you’re unable to assign the payment to a category. Instead this transfer is classed as ‘income’. This massively screws up the spending summary.
This is a big issue for a lot of people and I agree with ‘pjs’ thoughts on this. Monzo are championing the budgeting part of their app and I love them for doing it, but it’s not there yet.
The issue with not being able to categorise bank transfers has been around for some time, I’ve seen it mentioned on the forums in multiple threads over the last few years. It’d be great if Monzo could give us a timeline for addressing this.