From setting up to receiving my card. It was an absolute breeze.
Activated my card and took it for a trial run to McDonald’s naturally.
Contactless didn’t work, chip and pin didn’t work.
Used the help me feature. Messaged. Was messaged back and ordered a new card in minutes.
I had a similar experience with Barclays 3 days ago with their in app chat and I was cut off twice. Blunt bot like service. Whereas with Mondo despite my circumstances. Was a joy.
I’m excited to re start my journey with Mondo.
Consider keeping the name Mondo though. Once you have the banking license. It can be one word.