Can we get some screen shots to show how this will look? And will this allow users to be logged in on multiple devices at the same time?
Question; as I already have FaceID turned on (iPhone user) and require authentication on every app load will this change anything for me?
Thanks
Only that you’ll have to enter your PIN when you add Monzo to a new device 
Side note; it’s threads like this that actually make me want to stop using this forum 
it’s a change in the law, Monzo has to abide by it and are doing so in the most minimalistic way they know how. Yet there’s people who still want to argue about it? Give me strength.
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This thread is prime example of why Monzo should shut down the forum
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Explain? Pretty big statement
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I mean you literally came onto the forum to say that, which is a bit amusing
Yeah, some responses here seemed a bit obtuse or deliberately awkward, but nuking the whole thing from orbit seems massive overkill
Maybe just mute this thread and move on?
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I for one am pleased they don’t rage quit like Starling, and can feel ok about making posts in their forum and their own customers disagreeing.
Although we represent a tiny ~1.5% of the millions, I wish they would listen more to forum users and respond more, even if its to say ‘nope, like it or lump it’.
I don’t think they have enough dedicated forum staff to cope now. feels like @simonb with @Rika on technical Qs are doing everything a lot of time.
Otherwise its like a dumping ground of angry customers with no solutions and a feeling of having no impact in shaping the product they love and use.
https://community.monzo.com/c/feedback/l/latest?order=votes
Its worth Monzo adding more forum staff imo, and will help them spot issues that affect the non-forum customers. As a current example like the chat times where the first reply is quick in minutes and then days between following replies that Monzo still haven’t officially acknowledged is an issue, which isn’t going to be winning them any favours. It feels like they are being pressured into hitting certain response time stats by their team leaders, but then fuck the follow up replies because they aren’t reported or being targeted.
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I wonder if FaceID work here, as it’s set to authenticate it’s me each time I open the app
From what it seems like in their blog about it - it should work ? same goes with Touch ID. But I guess we will find out 
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I use Google Pay all the time at supermarkets. On two occasions (out of hundreds) the self service machine has rejected Google Pay and asked for chip and pin instead.
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Yes. I glossed over all those comments.
In all honesty I thought the way I have Monzo app configured would be the default way everyone has it set. Why would you NOT enable the requirement to auth on every load for a banking app.
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Because we have auth on our phone?
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I find that’s usually card specific. If one card fails, another will usually work fine
Thanks. That would be very annoying, and kind of defeats the purpose of Google Pay, even if it only happens every so often
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Pretty certain it will, aren’t the PIN authentication systems in the app setup to allow Biometrics as an alternative? You can use Face ID wherever you’d normally need your PIN.
Pretty much the first thing I did after installing the Monzo app was enable fingerprint auth and require it every time I open the app. It really isn’t intrusive.
Hopefully I’ll never be asked to enter my PIN because that’s nowhere near as secure as my fingerprint.
I’m surprised so many people in this thread have the app set up to not require authentication. Sure, my phone is normally locked and needs authentication to unlock, but to add extra security for my banking app was a no-brainer. Perhaps I’d feel differently if I used a handset without fingerprint reader. Personally I err on the side of caution with banking anyway so I think the changes seem quite sensible.
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My phone is always locked unless I’m using it, and it’s only out of my sight if it’s in my pocket or on the side in my room.
It also has a 25-character screen lock password (I use Face ID). Noone is gaining access to my phone unless I want them to, so why add extra locks to the apps?
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What Liam said. But also, I don’t really care if someone can see my finances? They can’t really do anything in there without my PIN anyway. 
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Maybe there is no exception in the law for those with either high security on their phones or a healthy appetite for risk?
Depends how you define secure. You can easily replicate fingerprints from high quality photos, whereas brute forcing a >six digit code tends to be more difficult.
Furthermore, if your fingerprints are compromised (e.g. through a high quality photo of your hand), you can’t change fingerprints, but you can change a pin code with ease.
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