Introducing Monzo Premium

I think they’ve just plucked a number out of thin air though as metal cards do not cost anywhere near £50 and if they did they certainly wouldn’t be included in the plan.

They’ve at least tripled what the cost of the card is. They’re standard now - they’ve not created any new processes to create this card.

£24/year cheaper and you get mobile phone insurance for all the phones in your household, plus breakdown cover.

1 Like

I think you’re vastly mistaken. Whilst I don’t have any proof to share with you - there will be zero ‘craftmanship’ that goes into this from Monzo’s side other than getting samples and tweaking them. They have not invented anything new here it’s a standard process pioneered by others which will now be a standard production item with the card manufacturers.

You’re right, it was then, now the issues have been solved and are known to the manufacturing industry and product designers now have no issue creating white things. Monzo certainly haven’t gotten into material design and crafted a new paint here.

I would be genuinely surprised if Monzo were spending more than five to ten on these cards. You have to remember that the plastic cards are pence now.

1 Like

Are you saying Monzo are lying then? They say it costs £50 to manufacture.

I don’t think they will have said this because it’s not true. They’ll say it costs (as in you) £50, the cancellation cost is £50 etc.

They’re unlikely to release the actual cost.

The T&Cs say it costs them £50 to make the metal card.

For the benefit of screen readers this is a quote from Monzo Premium Terms and Conditions: “ If you change your mind, you can cancel Monzo Premium within 14 days of signing up. If you’d like to cancel, you can do so in the app. We’ll give you a full refund but we’ll charge you a £50 fee if you’ve ordered a metal card. That’s how much it costs us to get your Monzo Premium card made.”

3 Likes

Brilliant work Monzo! Seems a lot better value than the current plus account (which I currently have) seriously considering the upgrade.

Can you now start to work on better offerings for retailers please? I was hoping that this new premium account would come with new offers but still the same :slight_smile:

2 Likes

I bought my phone outright and have an invoice from Carphone Warehouse, would this be sufficient for the insurers T&Cs? imei can you access that off your phones settings?

Presume couldn’t include my partners phone as a second device?

This article also says £50. Costs Rev £40 and curve £37

1 Like

Also untrue - the last post on here from Rika, about card production, confirms that the hot coral card costs around £4, and IIRC the plus card a little bit more.

I more meant how it saved them money… That was the bit that confused me

We’ll never truly know the exact cost of the card but if they could make the replacement fee lower than £50 they would, that’s going to be a CS nightmare.

Wonder what happens if you lose the card and don’t want to pay the fee to replace it but you still want monzo premium.

Would they ship you a plastic card as an alternative? Or cancel your subscription?

I would assume ship you a plastic one, as you don’t need to order a metal card at all with premium

Congratulations Monzo, must have taken a lot of work to build and to negotiate with the insurers. Premium isn’t for me currently but adding breakdown (plus the other stuff) to the joint account could be a real money maker for you and would start to rival Nationwide and others. I would probably go for it then.

I hope the polish can now come on some of the core features of Plus/Premium in due course.

Well done all

7 Likes

That’s good to know, thanks for checking.

I would have preferred a plastic card and breakdown cover instead, however a card cost to Monzo can be spread over a few years whereas breakdown cover would be an annual cost so I doubt they are equal.

I’ve never had that experience with Nationwide, either.

But! Monzo is using the same provider, so I don’t expect there to be much practical difference in how things work.

1 Like

So premium users can’t order holographic plus card?

On comparison table holographic card is exclusive to plus.

I guess if you’re desperate for the Plus card, you could get Plus, then sign up for Premium and say you want to keep your current card? That might/should work.

5 Likes