We’re making it easier to pay extra 
Hey everyone,
We’ve been looking at how we can make Flex easier to use, and we’re excited to share the first update with you.
But first… as Flex is a credit product and this post will likely be seen by people that don’t have Flex yet, here’s what you need to know:
- Not everyone will be eligible for Flex. We will run a soft credit search to assess if you’re eligible, and a hard search if you open Flex.
- As a minimum, you’ll have to be over 18 and a UK resident. The representative APR for Flex is 29% APR. Ts&Cs apply.
- If you miss a payment this may negatively impact your credit score.
We’re making it easier to pay extra towards your Flex balance. The change allows you to either pay your whole balance in one go, or pay a lump sum towards your balance.
- If you pay a lump sum but don’t clear your balance, we’ll pay it towards interest bearing balances first to save you interest.
- You can still pay extra towards individual purchases - just tap on the purchase in the activity feed.
We’ll be testing with a small group of users before rolling it out to everyone. If you want to help us test it, fill out this form by Wednesday 27th September. We’re aiming to activate the feature on your account in the next couple of weeks. You won’t get any comms with this change, so we’ll let you know in this thread when we’ve rolled it out.