Introducing Extra, Perks and Max

I can only speak for myself but I’m quite happy with the new plans (I chose Perks). I needed to renew my railcard and I often pop to Greggs when travelling, so that easily covers the cost increase. The increased savings rate and credit tracking are significant enough to make the base cost feel worthwhile to me.

A couple of bug reports - I didn’t have time to read this whole thread so apologies if these have come up already!

First of all, on this screen (and after signing up, so I can still reproduce) tapping terms and conditions does nothing:

And second, while I’m sure this is slightly out of your hands it’s very unclear on this screen I won’t be billed £30 using a card on my account, and the discount is actually doing something:

Hope this helps! Keep up the good work.

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That’s not what happened for me!
After applying the code the amount to pay showed as £0.00 :man_shrugging:t4:

Huh, odd! I was using the website on mobile for what it’s worth. It went through and confirmed I wasn’t charged at the end, so definitely worked.

That’s probably a fairly niche case!

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My biggest dilemma now that I’ve moved from Plus to Extra (I never took a blue card)…

Do I change my app logo away from Plus, never to be able to change it back? Or do I keep it blue?

You’re probably not the only one. :joy::joy::joy:

You program for zero bugs, surely?

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I didn’t expect that is NOT a programmers excuse.

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I don’t program anything :joy:

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Strictly speaking I wouldn’t see that as a bug but a niche use case. Monzo should certainly try to understand the many ways a user might do something but to dev for every use case almost certainly would introduce over production of features and complexity leading to…. more likelihood of bugs

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Probably answered somewhere so apologies that I have missed it.

Active Premium Membership that not cancelling or changing to Max. When my metal Premium card expires in the future will I get a new metal premium card? Or will Monzo stop supplying those?

Only really upgraded to support Monzo / get the card, as many of the other benefits included with Amex Platinum. Though the Monzo phone Insurence is nice :slight_smile:

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I’d work on the assumption that the card won’t be replaced by another metal one. The first post says you can keep the metal card until it expires which infers they’re currently not going to replace those.

:cry:

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IMG_5973

Feeling patriotic :call_me_hand:t3:

Still gutted about losing my white metal card.

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Spreek je Nederlands?

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After upgrading to Max last week I received my card in the post.
My old “white” metal card was nowhere near white anymore but still offered a premium feel. The new Max cards look great but feel absolutely horrible, the cheapest and lightest plastic I can imagine.

Yes I’d have really loved another metal card but I appreciate that won’t be coming back so I embraced the change.

I’ve been a huge supporter of Monzo and in the stack of my old cards all the way back to the Mondo one this new Max card feels like a huge downgrade. The mastercard sticker looks like I could have made it myself on a printer. It’s by far the least premium looking (apart from the colour which I like) and feeling card in my wallet.

In no way does it look like the “this is my every day banking” card. It feels like cost cutting.

Ja, ik ook

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Was more red, white and blue, not going alt country flag style :joy:

:uk:

IMG_5976

Much better, for the native home land :wales:

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Ook Nederlandstalige

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Who play in the English leagues :stuck_out_tongue_winking_eye:

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