Jack here - from the Business Banking team at Monzo. I’m really sorry for the trouble, we totally understand that it’s really disappointing to have waited for so long, then get a notification, have the opportunity to sign up, and then be told that you’re still not eligible.
We’re inviting a small number of businesses to sign up gradually. Because we need more information than we asked for when we opened the waitlist, we’re inviting businesses to sign up and give us all the information we’d need to give them a bank account (which we didn’t collect when you joined the waitlist earlier in the year). We’re still being very restrained on signing businesses up for now, because it’s really important to us that we’re giving you the best experience possible - so if we’re not convinced we can do that straight away, we’re holding fire a little longer before we know we can.
We’re still really early in our business account journey, and we’ve still got lots to learn - so we’re doing just that. So I’m sorry you’ve had to have that initial excitement, only to be let down for now. But, as soon as we’re ready, we’ll absolutely let you know.
We’re also going to make this a lot clearer, so everyone knows where they stand whilst we’re still slowly rolling out accounts, because we appreciate that this is a little confusing at the moment
Let me know if you have any questions about this!
Have a great weekend,