My apologies I may have misunderstood, but just for clarity this was the comment I was referring to:
https://community.monzo.com/t/introduce-yourself/32043/1998?u=ordog
I think if I was a new, prospective customer today, I’d have a harder time choosing Monzo out of the competition.
When I joined, the bank was so pioneering vs everyone else that it was a revolutionary step change for my bank account.
The feature set has only gotten better with Monzo since I joined, but, well since a rising tide lifts all boats and all that, the competition has reduced the gap in the feature set, so as an outsider looking in it would be a more difficult decision.
Right now, I am super happy with Monzo as my main bank - ticks all my boxes and I can’t envision myself moving. As @StuartL said - whatever will move me away from Monzo will have to be as revolutionary as Monzo was when I joined in 2017.
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I prefer monzos app and their way of doing things, I hate talking on the phone due to social anexity for example.
Since I switched to monzo from natwest I use cash alot less as my spending is better tracked within the app. (I withdrew cash once in the last 7 months)
Self service card ordering and being able to do everything myself and when something goes wrong chat have always got it fixed.
(got double charged in the village shop but their card machine only had 1 charge in it thats currently being delt with by monzo)
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Yes that’s what I said. So in that topic you are leaving Monzo because of the community but in this one it is for features?
I started paying my salary into Monzo because I felt out of control with my previous bank
I don’t use a lot of the more advanced features because the basic stuff that works without any setup makes me feel the most in control of my finances I’ve ever been
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Feel exactly the same. I switched away from monzo to Lloyd’s and felt like I’d lost a lot of control over my money. I’d even opened a second account specific for bills but it seemed more hard work to manage, ensuring the right amount of money was set aside etc… I had to go back to having a spreadsheet to track recurring bills.
Also one feature I like is simply being able to set when you pr budget is from I,e 20th to the 19th. I know NatWest do this as I took up there switch offer but others don’t like Lloyd’s.
I didn’t manipulate anything, I quoted exactly what you wrote and I asked a question. I even apologised if I’d misunderstood. Calm down 
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How am I a keyboard warrior for asking one question? You seem to have taken this very personal and if you can’t handle this, then I think you’ll struggle with all online communities - not just this one.
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I’m sorry you’ve felt the need to do that. You have a right to your opinion and I think your initial comment here was perfectly reasonable. I also think it’s perfectly reasonable to hold the view raised in the other discussion. If you joined for the community and feel that’s important to you, it’s also perfectly fine to leave for that reason.
Quite frankly, I think raising a point from another thread and then repeatedly pushing you on this until you felt you need to retract your comments is bordering on targeted harassment and is not on. I hope you feel able to share your comments in the future.
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Hey All
Hoping we can go back on topic around a simple question 
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I think the vast majority of the key features that make Monzo great haven’t changed much in the last few years. Have other banks caught up? Maybe some have. I wouldn’t know. The only other bank apps I’ve had recent experience with are Santander and First Direct, and both of them are frustratingly old school, with terrible UX and lots of hoop jumping.
The key thing for me - and as some might remember is something I pushed very hard for, for something like a full year before it actually launched, was Bills Pots. We had a hacky staff beta of it for the better part of a year before the public version was built and shipped, and for me it’s a total game changer.
Sweep away the total needed for bills on payday. Put what you want to save for aside in various Pots. Boom. You have the confidence and visibility of your main balance being money that you’re free to spend.
So yeah, I believe the core offering is superior to what other banks offer. So is the overall UX. Anything else is a bonus.
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Bills Pot is the #1 feature that would make me choose Monzo if I were choosing a new bank now.
This reminded me how awesome the bills pot was causing me to switch my salary and direct debits back into Monzo
A lot of this comes down to how you use your accounts - I have a tight grip on my fancies so none of the analytics stuff means anything to me. That leaves a couple of features that monzo had that other banks did not like being able to freeze the card that most have.
indeed 
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