I completely agree any perks shouldn’t create a two-tier customer base (faster customer service for investors for example). I think early (or earliest possible) access to the current account is a good one, as was done with the previous round in terms of skipping the card queue.
I like the idea of being able to pick an account number, or something like that (maybe your card has your Monzo user number subtly printed on it – that’s quite cool, and potential for future bragging rights), but appreciate that would probably be a logistical nightmare for Monzo to implement, all so a few thousand people can say, “my account number is my birthday”.
I like the idea of card customisation the most, and probably easier for Monzo to implement. There’s been lots of talk about people either liking of disliking the hot coral for example, so you could choose between two designs maybe. Me personally, by the looks of things I’m probably one of the few that doesn’t actually like, “investor” clearly labelled on my card. Frequently the card gets interest and you find yourself talking to people you don’t know, who then ask about your so called investor status – has been a bit awkward at times as typically that’s not the kind of thing I would offer up when meeting people.
So, some kind of option for investors, where you could choose your card, either; hot coral, maybe some kind of specific investor design (that people can choose whether it has “investor” on it – maybe the community could have a design contest?), or maybe some kind of “premium” looking card, like the black AMEX suggested above.