Shouldn’t do!
I’ve only ever had problems when I’ve dropped out of signal or it’s been a busy night. But typically if I buy something it shows straight away.
Very occasionally the available balance will drop however the transaction won’t show for 20 minutes but this happens once in a blue moon
I just tapped the app notification, it loaded the app, signed me in, showed me a pop up version of the txn but again still not showing in pending or spent.
I can’t explain that, never had this issue. Like I say on the very odd occasion a transaction will not show for like an hour or so if I’ve been in a low signal area, but not for longer. Sounds like it’s borked slightly
£50 investment to new or existing GIC account through the app to be entered to win £25k.
Holy s**t.
That’s a decent offer given you literally don’t have to do anything apart from invest. Since I have it as part of the premier requirements, I’ve basically just entered without realising as I’ve just made a transfer automatically and will do so again (though it only counts once).
I didn’t get any email or advert which is strange so thanks for letting me know about it.
Casually just checked the HSBC offers in the app and there it was. For the sake of £50 I’m in.
It’s quite a good platform, I’ve no complaints. Any fees are competitive and it’s easy to set and forget. It’s quite good in terms of in app detail and is a world apart from their Investdirect share dealing platform.
Only slight gripe is the “double hop” where it won’t let you invest directly into it but via a second ISA account which it sets up. See below.
Which, ironically, is why I didn’t spot it since
having this means the menu with all offers etc is hidden by the accounts so I forget to check it.
Aye I have the two, one showing £50 in uninvested and then the other waiting for the investment.
Seems a tidy way to manage, I’ve never invested before. Toyed with the revolut stuff but it’s way beyond me.
With NatWest the hop happens but you don’t see it. The money leaves your main account, and “magically” appears a few days later. Ideally with HSBC you could just hide it, but it is what it is.
Could also just show pending in the investment account opposed to the holding account. Shame it’s a 0% hold account.
I hate the investment mechanism for HSBC so much! It seems like every time you want to add more money you have to go through the faff of confirming your investment choices/risk appetite again. So I gave up and just put stuff in my Nutmeg isa.
Sadly as I have an HSBC current account, savings accounts, cash isa, investment isa AND mortgage my app is ridiculously busy.
Same
Yeah it can be, I have it set to come out via standing order monthly, solve that problem
That’s good to know! So if my HSBC investment ever gets better I can use a standing order to top it up and avoid the headache!
My Nutmeg is currently in the positive returns and my HSBC is still negative. So I worry about throwing more money at it (I know I should “buy low” or something but it’s never been in the positive).
Is it just me or have HSBC push notifications been unreliable in the past couple of weeks?
During the day they are fine, but overnight (when DDs are collected) they often don’t come through until after around 6am. This morning, there haven’t been any push notifications yet for the 3 DDs that were collected. The notifications are there in the app if you tap on the bell icon, just not received as push notifications.
I’ve turned notifications on/off again (for the 3rd time in the past few weeks) so will see if that helps.
They’ve been ok for me. I’ve noticed a few times the card transaction has been slightly delayed, but this is very infrequent. Normally straight after the transaction.
On a side note, I’ve noticed an issue which I’m attributing to the iOS beta where a transaction notification appears, but it’s not in the transaction list for a little while. That never used to happen but has become more frequent of late.
I’ve just received a push notification for one of the 3 DDs that were collected around 01:30 today!
That definitely doesn’t sound right. Mine all came in at around 01:30am this morning. Given I was asleep then, I trust it was on time.
They do sometimes come through at that time. Come to think of it, this started around the same time that I upgraded to iOS 16.6. That may just be a coincidence, of course.
It’s odd that it’s just the DDs that it’s happening with, though.
I’ll install the app on my iPad as well and see if that behaves any differently.
Looks like HSBC need to update their Apple device database…
(It’s an M2 iPad Pro)
