I would agree - that’s how the US app now looks also.
I’ve had the new design on the US app for a while. It’s cleaner, but quite distant to the one in the article.
Yes, that is why I am hoping that the US version is not the one they update the UK one too.
So apparently HSBC missed their second deadline
Third time’s a charm?
I think they have been using this design in Hong Kong for not so long, it’s for their new product HSBC One. It’s like Monzo meets TransferWise, as you can buy/hold currency but you don’t get charged commission rates when you are abroad if you pay through your HKD account
I have friends who got that account and say it’s pretty good. It replaces Advance and the standard bank account
The Kinetic app could be very functional as a standard/Advance account app, very slick, informative, and looks fresh compared to the current UK app.
I noticed in their recent change of T&Cs, they removed the pay in requirement for Advance here in the UK (but I believe you still have to qualify for an overdraft of a certain size to get the account). I wonder if this is the beginning of the end for Advance in this country, perhaps to be replaced by HSBC One which will cater to both current standard and Advance customers?
Interesting, as they seem to have made Advance and Bank Account virtually identical now in the U.K. already, and changes to the terms also hint at this - is this a sign that both could become HSBC One in the not-too-distant future?
Edit: I see @Lonford has already posed the same question. Oops!
Unless this is an absolutely major bug, then it’s very disappointing.
They really should only have offered this to Customer Studio once it was ready - and I’m struggling to think of what could be so wrong that it would take weeks to fix, yet be totally undetectable until now.
Especially when our best guess is that the new app is based on shared code from the Hong Kong and US apps anyway, what is taking so long?!
Hopefully it won’t get delayed again, but the emails should start coming up starting from tomorrow with the new TestFlight builds
They’ve not responded to my account application yet, but in memory, hsbc are so slow.
Looking forward to this. Downloaded and running, much faster login. Still can’t manage payees hopefully when the survey comes out we can feedback that and it be easier to implement.
It looks similar to the HK design, but with a different header image, but it seems to have a lot less functionality. Hopefully they’ll add new features soon!
Some features have been temporarily removed.
The big ones mentioned in the release notes were: Fast Balance, Card Management features (lost/stolen and unblocking/blocking cards) and a few other minor things.
It doesn’t look particularly groundbreaking, but then I didn’t really know what to expect from HSBC.
I’m using it.
To be frank, in some ways so far it is a step backwards. But I’m aware that this is a feature-limited testing version, so it’s perhaps unfair to judge it as if it’s the finished article.
Much as we predicted it’s the new global version of the app. I’m sure once they’ve added in the functionality it’ll be the same as before in terms of features. The HK one for example has many more features. The UK team will just need to integrate the UK specific features into the global platform.
Yeah, it’s just little things that irritate slightly and make me feel like it’s a more simplistic version of the app than previously (that’s not quite the perfect phrasing, but it gets across the point that the app does feel quite basic in places).
Things like the previous app utilising background images of cityscape which were quite pleasing and the new one just white space instead; and the Digital Secure Key options menu being a system pop-up box (like First Direct and M&S Bank) instead of the custom sideways-scrolling options menu offered previously - which looked more polished.
The new design language also feels a bit too “playful” and gimmicky, instead of the professional Hong Kong cityscape background with white and grey accents that we had before. This may be part of a new design trend, partly driven by a desire to have extreme contrast on everything by default for accessibility and partly to stand out (like NatWest’s new Mastercard debit card designs).
It also feels, upon first impression, that a lot of things have just been moved around for the sake of it which is annoying and the “more products” page which used to be (usefully) buried is now right in your face under your accounts list - which makes it busy.
The transaction list is less clear than before and I miss the running balance and proper date separators. I’d go so far as to say it’s objectively less usable.
The cap it all off, my app feels noticeably slower too which is annoying.