How rude 
The 50M card wasn’t to bad
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Yup. 
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I’m sure that most people that qualify for Premier probably already have those benefits covered by their employer.
I’m self-employed so unless I pay for it, I get f*ck all covered by “work”. The Digital GP I would get as a +1 with hubby’s work benefits. HSBC adding the other benefits are actually a big plus for me.
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Ntm on Charli xcx! I wish they did a brat green one though.
You can get a Brat virtual.
Spending insights still never working for me, kinda ruining my experience
A what now?
Message them, if you’ve not already. It didn’t work at all for a good while, and after messaging them a few times it started to work. I also scroll to the bottom of the plan tab and give feedback regularly - it seems to be looked at as I’m sure not long after feedback changes have been made.
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A neon green card.
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Took an hour and only got a “sorry dunno, I’ll report your feedback”.
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I’ve just raised my first ever FD complaint over Insights still not working. I reported it a few weeks back and they said I would hear back within 5 days, I’ve heard nothing though.
Figured I might as well raise a complaint. It’s an advertised feature of the account and it’s not working. The importance of the feature is irrelevant, in my opinion. Either fix it or dump it 
Maybe raise a complaint with HSBC? It’s the only way things will improve.
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When I can be bothered I think I will, it’s never worked since I opened the account in July 2024
My insights was fixed in <3 days after calling. Wonder what the hold up is? Though I did have months of spending for it to pick it up and they did comment at one point saying there may not be enough data.
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I’ve no idea. It works fine on my personal but not our joint account. You turn it on for the account in settings and it appears to turn on. However, the moment you close and re-open the app, it has turned itself off again for that account.
I don’t really care about Insights to be honest. It’s more the complete lack of respect for customers by continuing to advertise a feature that they know has issues.
The lady at FD was very honest though when she said “just to manage your expectations, there has been a bulletin on our system about this since October 2023 and it’s still not been sorted.”.
At least she was honest. I’d rather that than someone in CS lie and say they haven’t heard of the issue before, which is all too common these days and is highly infuriating.
Still, not calling me back as promised is unacceptable. I feel it’s worthy of a complaint.
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This is exactly what is happening for my HSBC account.
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HSBC card randomly declined twice at Halfords. Lloyds worked fine. This is chip and pin.
Worked fine at Tesco so maybe a problem with Halfords.
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I’ve just been invited to sign up to Square Health. They clearly haven’t yet updated their systems to reflect that I’ve closed all of my accounts.
Priority Pass Unlimited Lounge access seems to still be working as well, from my cancelled Premier World Elite CC.
I’m half tempted to just keep using these things but it feels morally wrong to do so.
Having a sense of right and wrong can be a real hindrance in life at times!
Just saw this:
Dunno if anyone’s interested
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Strange - I’ve not heard anything from them about the new features of the Premier account nor had any invitations to sign up to anything. I haven’t even closed any of my Premier accounts (yet).
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Bit crap only for premier. Poor people need discounts too!
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