Today was the first time I could use my Flex card (I donât shop or eat out much ).
First transaction I used chip & pin, went through fine.
I tried contactless for the second transaction (diesel, pay at kiosk), but I got the message below and was told to insert the card. Chip & pin went through fine.
Ah that might be it!
I had set the limit to ÂŁ30 for the debit card. Itâs not clear that this would be the same for the Flex card, but as a member of this community I should have imagined it would.
If thatâs why it was declined, the error message could do with an improvement to say it was due to the contactless limit set lower than the payment, rather than a âsecurity checkâ.
Does it work at all? Or just not work? In what way not as expected? I havenât tried it so far and Iâm currently trying to run my tank to almost empty.
OK, so I put a load of stuff on Flex amd other cards for my dad (including multiple Vodafone PAYG top ups) while he was in hospital, and heâs now paid me back. I made these transactions because I had the physical card - Iâd have used a different physical card otherwise, and the physical Flex card is encouraging me to use the facility.
I went on to pay off 7 single installment (pay on next Flex date option) items in full, and to pay two part paid (6 installment) ones early in full.
For each of the 7 single installment tems I paid off early in full, it was 5 taps plus a fingerprint payment authorisation. It seemed a very long-winded process.
For the part paid installment ones I had to type in the remaining amount - it would be useful to be able to select âpay off early in fullâ or âpay a different amountâ.
Although in future Iâll probably just use the âpay on next Flex dateâ for almost everything it did highlight the difference between Flex and a traditional credit card.
On the one hand, itâs clear what youâre paying (or not) in interest for each transaction - unlike a traditional credit card which is very opaque in this respect.
On the other hand, if you do pay early and multiple transactions are involved, itâs very clunky and cumbersome dealing with the transactions individually.
Not sure I have a solution but perhaps there could be a way to select multiple transactions and make one payment authorisation?
Well, Iâve just had a look at the statement for the first time, and if Iâm honest Iâm not impressed.
No merchant information for purchases
No way to identify which transactions Iâve paid back with which payment. For this, as well as merchant info youâd need some kind of reference number - if Iâve paid ÂŁ10 off one of my Amazon purchases, which one have I part paid?
Lines 1 to 3 say âYou paid extraâ, which I did, but 2 of the transactions were part paid and I paid off the whole remaining amount, so this should (IMO) say that I paid early. The remaining one I didnât clear, so âextraâ is correct.
I really like the way Flex works in general, but I donât think this statement design is really fit for purpose. Would be interested in othersâ thoughts.