Help us test physical Flex cards šŸ‘€

Looks like mine’s at home waiting for me.

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Got mine, yay!
But… what’s my PIN for this new card?

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Good point. No way to view PIN in-app, that I can see.

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Where is that?!

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When you active the card :upside_down_face:

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I didn’t have that - at least I’m pretty sure I didn’t.

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I’m on Android and don’t remember seeing that screen. Makes sense as a starter I suppose to set it as per current account.

However I can’t see a way to get a PIN reminder for Flex in-app (on Android).

And I wouldn’t expect that if I change my personal or Flex card PIN, that it automatically changes the other card PIN.

Wonder if @AlanDoe can shed any light on where to view PIN?

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I’m also on Android, and I too did not see that screen. Also, there is nowhere I can see where I can get a PIN reminder for the Flex card.

Perhaps an Android UI oversight?

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It’s here

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Same here, no PIN screen shown @ activation time and no way to display/change PIN in-app too (:android:)

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He’s already given me the :eyes: - speedy :racing_car:

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I got pin screen on iOS, but I don’t really want same pin for two cards. Don’t see a way to change it either.

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I had a flow that showed me the pin, same as my Monzo card

We’re looking into it, that’s not right :thinking:

You should’ve seen a screen confirming the PIN is the same as your Monzo card. You can’t update it in the app, but you can update it at an ATM.

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Another android user here. Activated the card (it looks lush) but no mention of PIN in the process.


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No. A bit of residual glue from envelope

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When you change the pin on one card will it update the other?

I ask because I posted a little while ago about a scenario where my wife updated her pin via a bank’s app and this ended up confusing the terminals because the pin on the physical card was different. It’s definitely not the smoothest experience.

Still waiting for Postman Pat here…

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Just had my flex card delivered… I dont think I’ve ran down the stairs faster

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