Flex Manage Tab Blank

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1

“Manage” Tab for Flex is blank, “Manage” working fine on all other accounts and pots

Updated today to V 5.27.0

3 Likes
2

Hi @Cliffnoted & welcome :wave:

This currently works as intended on my device (Android, running :monzo: v5.27.0)

I would recommend uninstalling the Monzo app, restarting your device, downloading & installing the Monzo app & logging in. Then check if the Flex → Manage tab works as intended.

3

Thanks for your response - I’ve already tried this before posting just as the default action but to no joy. @davidwalton

4

Same problem, 5.27 on iOS 16.5.

3 Likes
5

Are you on iOS? There coud be a pattern emerging!

6

Yes, sorry I thought I put that in the body of text but I’ve just tagged it. Latest IOS also @davidwalton

7

I am having the same problem i am on iOS

3 Likes
8

If you change the layout in Monzo labs appears to all come back

2 Likes
9

I’m also having this issue iOS 16.3.1 v 5.27
Manage tab on flex does not load I have also deleted and re-downloaded etc

10

Hi @Abcat & welcome :wave:

If you change the state of the ‘Overview’ selection in ‘Settings → Monzo Labs’, does it start working?

11

Same issue on IOS. Been having this problem since last IOS update :roll_eyes:

12

Same problem too on iOS

13

Is there a fix for this issue?

14

Same problem here, also iOS.
I raised this with the twitter team too, but just joined this forum so I could post this then I found this thread already!

17

Is it linked to a certain state of the ‘Overview’ setting in Monzo Labs.

Can someone (using iOS) with a working Flex → Manage tab change the state of the Overview setting to see if it breaks the Flex → Manage tab?

1 Like
19

Bingo - :bug: found

1 Like
23

Any update at all bit concerned that we are unable to do anything with accounts here, it’s been a day and no fix? Monzo is poor compared to others in this regard

1 Like
25

Thank you I’m hoping you have a chat function in the app soon like Chase so much quicker and easier

26

There already is.

Go to help, search for contact.

But they won’t be able to do anything. So I wouldn’t waste your time.

1 Like
27

Thanks I emailed the email before but no reply. Chase is super quick and efficient by comparison. Hopefully it will improve worrying it takes so long to find a fix for an issue it doesn’t inspire confidence in banking with Monzo :frowning_face:

1 Like