Had this too, seems they have a fair few prizes going. 
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“We will draw 186 prizes of £19.63” would’ve been better.
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30 debit card transactions per month to qualify. Seems high.
You may be surprised how many debit card transactions you do complete in a month.
I know I was when I used my TSB card for cashback rewards last year.
That’s true, I probably reach that number of transactions on my Chase card (for the cashback).
But it doesn’t seem worth it to switch my spending from Chase to First Direct. The guaranteed cashback seems a better bet than the opportunity to enter a competition.
Although it makes sense that they’d want to prioritise customers that are more active.
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It doesn’t feel high to me. Anyone who commutes daily is likely to have one transaction a day alone from that. Not to mention we are now more likely to do smaller top-up shops than traditional big shops weekly, and lots get a daily coffee etc.
Obviously not everyone will make 30 a month but it’s a fairly normal number to reach I would argue.
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From what I can tell First Direct like to make sure you use them as your Main Bank account and no one else!
I used my debit card 45 times in August. Obviously they’re trying to make sure you’re only in it to win it if this is your main account.
Saying that, one of my CASS rewards required me to make five (six?) transactions with my debit card and i did them all together in Morrisons when I was doing my weekly shop with a huge queue behind me 
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Because they want you to make 30 transactions per month.
Revolut used 59 times in August. Probably some split elsewhere too.
You’re absolutely correct, however I feel I have fully answered your original question.
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Does anyone else have an issue with Insights? It’s never worked for me.
I did ask chat just now, and they said call the digital team tomorrow and they will have a look.
I’d guess it’s conflicting my old closed account with my more recently opened account.
Everytime I tap insights it goes through a new setup.
Reaches the month by month but no transactions ever show under Category, and when I tap merchant it says something about not being able to view your details.
Will update tomorrow if they fix it.
Never had issues with it, other than feeling it was a bit useless tbh. It’s a weak offering compared to the NatWest insight or any of the NeoBanks.
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I quite like the RBS insights, and wouldn’t expect them to compare, but it would be nice to have visibility on fd this next few months trying to enter the comp to win £.
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Insights is useless. It continually puts items in the wrong category and doesn’t learn. Have given up using it.
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This is my experience of it. I’ve given up trying to use it, FD tech is awful 
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They are still the best I’ve ever seen away from the fintech lot (presuming they are the same as NatWest).
I tend to agree with the insights features, since it’s more or less the same with HSBC only the latter also allows you to set budgets.
But as with FD it never learns, you can’t exclude transactions, have to wait for it to clear before it registers so it’s broadly useless apart from seeing per category what you’ve spent each month.
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Surely if you’re commuting daily you’d be using some kind of weekly/monthly ticket?
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Let’s go further with that generalisation. I commute by car daily.
I know someone is gonna say ‘i meant by public transport’ but still…
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Probably true for most of the country, but in London I suspect that most commuters just tap in and out twice a day (for one transaction per day).
There’s also spending during time away from home to add on.