First Direct chat

I don’t use the bus often, in fact it’s been one time since December.

Nice to know we are slowly moving into the modern day.

I think it’s Arriva that only do 28 day passes not monthly? Which used to frustrate me no end some years back for work travel.

This was pre tap on off stuff.

Pretty sure that he meant the ‘Public Transport’ category of daily commuter.

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Absolutely. To ‘commute’ is to travel regularly between home and work.

I mean surely you’d use your main bank account debit card more than 30 times a month, unless you’re spending completely on a credit card? I did somewhere like 20 transactions a day for the last week, usually it would be 5-10

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I think folk are reading into my post too much.

It was an example of something a lot of people have - a daily commute that uses a debit card.

Not a comprehensive definition of what a commute is or suggesting everyone has a commute.

It’s wild that it was read in any other way tbh.

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20 per day?! What on earth are you buying? I’m struggling to use my TSB debit card 20 times a month to qualify for the £15 cashback in the switching offer.

We have tap on and off in Sheffield, but only on First buses, not on Stagecoach buses, and not on the tram. It’s not been very well advertised and I’ve never actually seen anybody tap off.

Commuters here are definitely better off buying a weekly or 28 day pass.

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It’s only really London that has proper joined up ticketing in England. We have multi-operator options, including contactless, in Nottm but they make little sense unless you use a combination of operators.

Even Manchester, with its Bee Network, still has a pretty bewildering range of options.

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At the moment I’m travelling, that’s mostly just bottles of water throughout the day (say 5?) from vending machines, and buying drinks which friends split later, throw in some tours, public transport, and food and that’s easily 20 or so transactions if not more

I regularly commute up and down the stairs to work :sunglasses:

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Good to see FD hasn’t went the yonder route.

Asking about rewards.

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There were some others. I’d like a free Apple Music/Spotify subscription.

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Oooh, I have this survey to fill in. I think I’ll go do it while I’m having my lunch.

Personally I prefer rewards like free/discounted streaming services etc. Mostly because I’m an anti social shut in and don’t have anyone to go out to restaurants or the cinema with on a regular enough basis to take advantage of such things…

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I’ve been the cinema by myself, quite enjoyed it :upside_down_face:

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I’ve done it as well when the Mrs refused to go with me and the bonus is she can’t see what snacks I am eating :rofl:

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When I lived in Cambridge I did. But since I moved I went a couple of times and felt less at ease doing it. So retreated back to the safety of my darkened room…

(full disclosure I do have friends, they just have partners and families whereas I’m single. So they’re often more busy with life than I am… Not actually a total shut in)

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I’d be interested with gift cards. Not too fussed about cinema options - I use them sparodically and I generally prefer to support arts houses whenever possible.

Same for days out and dining - I’d prefer just to pay and take my choice when I need 'em.

Yea I think it’s because I put a different order of what would be more beneficial to me. as in cinema, days out etc it showed me them instead of Spotify etc.

Also asked if id like to test pilot lol I don’t even have a FD account anymore.

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It showed me the examples first and then I ranked them. I’d definitely want to be part of a trial run tbh. I really can’t see myself ditching FD. The ability to ring them 24/7 and speak to someone who is actually helpful is the killer feature for me. Especially as someone who can let his anxiety run away with him when he’s under stress.

Had to ring NatWest to clarify some stuff with my reward card and move a credit balance on there into my current account. It was a long winded and frustrating affair going through the talking menu’s and then it took 3 days for the transfer to happen.

With FD went on the chat spoke to a CS rep and they did it straight away and the balance had been transferred to my current account. In both instances I had ended up with a credit balance after getting something refunded after I had already cleared my balance.

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Just opened a FD account again too :smiley: probs take years for this reward thing to appear but you never know :smiley:

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