Email Receipts in Monzo

Monzo Chat
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Joe & the Juice send HTML receipts if you use their app.

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Does anyone know of a way to delay the forwarding of emails? Iā€™m finding that most of my receipts fail to process because the email from Amazon arrives a good few minutes before the transaction registers in Monzo.

What would also be awesome, is a way to pair an eBay (or any receipt) receipt with a PayPal transaction

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This is something that I do need to look into, especially for Amazon orders, as I agree it is a problem that needs solving.

eBay receipts should match with PayPal transactions, depending on the receipt - others will too.

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Iā€™ll have to try that as I wasnā€™t aware Paypal/eBay worked like that

As for the Amazon receipts, you could just add a 5 minute delay to receipt processing if its an Amazon transaction.

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Artificially delaying like that isnā€™t something I want to do as it doesnā€™t account for a large number of other things with Amazon.

Worth noting that often Amazon does take money immediately and it works gloriously for those.

In the short-term Iā€™d recommend just re-forwarding the email once the transaction has happened. Iā€™ll continue to investigate solutions for this.

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It depends whoā€™s providing the product. Where the item is provided by a third party seller, Amazon will authorise funds within 30 minutes (unless thereā€™s an issue). The money is then collected on confirmation of dispatch by the seller.

Where the item is provided by Amazon, or a third party seller using fulfilled by amazon, the funds will be collected almost immediately.

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168

That does make sense, although Iā€™ve just ordered 2 separate items from Amazon. One was FBA and one was direct - both emails arrived before the transaction in Monzo.

@Sherlock As you expand, Iā€™d imagine youā€™ll find more scenarios where this happens? A possible solution could be to parse the email for the data, and then store it for say 60 minutes. You could then poll the Monzo API every 5 minutes to look for a matching transaction.

Throw up a processing tab on the Account page, and gives users the option to delete the data for processing if required?

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Maybe retry Amazon transactions automatically after X amount of time if they fail and no failed notification the first time.

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Appreciate all of the ideas, rest assured this discussion has already taken place on Slack with my testers earlier in the process. On a big list of priorities to fix.

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I need a way to get my amazon receipt (details on items puchased) into the Monzo transaction note section automatically. I am not sure I understand if this service would be able to do that?

But still iā€™d be interested to test it and be part of your Slack channelā€¦

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Hey :wave: Support for Amazon was one of the first things we wanted to do - and weā€™ve had great success since it was introduced :slightly_smiling_face: It doesnā€™t add it to the ā€œnote sectionā€ but does add it a receipt to the transaction which can be obtained my tapping into the transaction. (See screenshots within the thread)

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Hi James. This looks amazing. Iā€™d love to take part if possible. Thanks. Paul

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Feel free to DM me!

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Quick question; Iā€™ve had great success with a number of receipts. The service is excellent.

I was curious; should I just forward all receipts (even though I know they will fail), do you get a list of these to add to your backlog of suppliers to create support to automatically, or should I post those failures here (or somewhere else) so you know about them?

Thanks

David

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176

I would encourage you not to send all of your receipts through - I pay based on the amount of emails coming in, not the amount of receipts which actually get saved.

Iā€™m still going through a backlog of merchant requests (I have about 100) which Iā€™m prioritising based on my perceived opinion on their size and usefulness.

If you have any failures, I can help resolve them via DM.

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Thanks. good to know.

Edit: is the backlog list public anywhere?

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Google Sheet link has been shared a few times in the thread, but for your convenience:

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thanks again. my bad, should have searched :flushed:

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Thanks James, that certainly sounds like a solution to my problem, receipts should be more than enough to link a payment transaction to the actual items I purchased when reviewing my spending.

How can I get access to the tool?

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My DMs is currently the way to go!