Thank you for this link. I got stung by DCC on PayPal today, and it was worse than ever before. I added a new (Mastercard) card to make a USD purchase, and there was nothing even remotely resembling consent. Every screen said I would be charged USD all the way through to the final confirmation - nothing about currency conversion until the email receipt arrived (I was watching, I knew it was too good to be true).
I just spent 20 minutes (a third of my lunch break) on the phone with PayPal, where I was not happy. I really tried my best to be friendly to the staff, but with the misinformation at the front line (you must have been given a choice, there should have been a confirmation screen) it was hard. I asked to be escalated to a manager - which itself was a pain, but happened.
The second line (which they were quick to point out wasn’t a manager) offered me a £3 account credit for the ‘technical problem’ that led to me not being informed I’d be charged in GBP. I accepted, as it was more than the exchange difference (though it means I’ll need to make another PayPal purchase).
Still, PayPal clearly knows no one wants this ‘service’ or they wouldn’t use deceptive screens (every screen showed I’d be charged in USD) and misinformation to push it.
Remember kids, PayPal is not your pal.