Issue:
I have two accounts (personal and joint). I transferred a sum of money from my personal pot to my joint account. I then went to transfer this amount to a third party bank account but, upon being asked for the PIN for my joint account (biometrics checks weren’t being used – I don’t know why as they are working for my personal account) I exited the payment flow (since I couldn’t remember my joint accont PIN).
I followed the flow for getting a reminder of my joint account PIN and then went to setup the payment again. Upon confirming that I wanted to send the money to the third party bank account, a dialog pops up warning me that this is a duplicated payment from 5 minutes ago.
I checked that the previous payment hadn’t in fact gone out (and couldn’t have since I didn’t provide a PIN or any auth for it) and it hadn’t. So it feels like a false positive; perhaps the abandoned payment was cached somewhere local and checked against when making my subsequent completed payment.
Details to reproduce:
I’ve not tried to reproduce this as I don’t want to send money by mistake, but the steps are:
- Set up a new payee in a joint account.
- Select the amount to send.
- Abandon the flow when it asks to confirm and send.
- Repeat steps (1) and (2)
- When completing payment, the warning dialog is displayed.
OS: Android
Device: Pixel 9a
App Version: 6.25.0
Screenshots: