Double counting transactions on connected bank

I’ve noticed that the app is double counting (or pulling the same info through twice) for the transactions on my M&S credit card account - slightly panicked I’d spent twice as much as I budgeted but realised this was the issue. Possible bug fix required?

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Hi @rioghnach & welcome :wave:

For strange issues like this, try the following:

  • Log out of the Monzo app and uninstall it from your device
  • Reboot your device (important)
  • Download, install and log into the Monzo app
  • Check the transactions to see if they are correct
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I’ve done this @davidwalton and it didn’t sort it. First line have now allegedly escalated this to a specialist team.

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Just got this…

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Just checked this morning and this seems to be fixed now.

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Yes same here :sparkles: thanks v much for responding etc, great to see it resolved

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