Ordog
((╯°□°)╯︵ ┻━┻)
5 January 2021 09:45
45
Do you have experience in writing fraud checks for banks?
1 Like
HoldenCarver:
Bigger UK banks’ have decades of data to help them model risk, Monzo only has a few years worth.
My understanding is that if a bank completes a 3D Secure check the merchant initiates without passing the check on to the customer, the bank assumes liability for any fraud. Monzo don’t have the deep pockets to cover such risk that ‘bigger UK banks do’, so it’s no surprise that they are erring on the risk averse side still.
They might have decades of data, but that data is totally irrelevant. I am involved with fraud scrubbing, on a much smaller scale than a bank, but anything older than a few years is pretty useless data.
For the second point, that is my belief too, so it is no surprise that Monzo are cautious.
2 Likes
Venomx
(Terry Adams)
4 February 2021 07:13
47
I think it would be great to have the fingerprint authentication for everything online. It only takes 10 seconds and ensures only the card owner is making the transaction
1 Like
andrew_fishy
(Biggest horse fanatic in Leeds)
4 February 2021 07:40
48
It’s not up to Monzo to implement this - it’s up to the Website you’re buying from I believe, because it requires work to hook into.
In essence, it is a fantastic idea
5 Likes
Ordog
((╯°□°)╯︵ ┻━┻)
4 February 2021 08:18
49
There are plenty of topics on this already where they’ve gone into depth as to why this isn’t possible.
Here is one of the most recent ones:
We do our weekly grocery shopping via Morrisons online. During the week we are often adding and changing things on our shopping list and saving it as we go.
With our previous bank this was very straight forward but with Monzo every time we update our online shopping list we have to perform an active card check in the app with our PIN.
Is it possible to turn this off for a particular merchant we use all the time? Or at the very least have it so we only need to put our PIN in once every 24 hours…
2 Likes
Revels
4 February 2021 08:50
50
I want less checks online, not more!
j06
(Jamie)
4 February 2021 08:57
51
God, I don’t. I want technology to verify it’s me without me even knowing, like it does already. Not more obstacles.
3 Likes