Hi, my card is frozen and new one is on its way as a result of fraudulent activity.
I have a direct debit due in a couple of days, will it affect that?
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It shouldn’t make any difference. Direct debits come from your account, not from your card.
It will still be taken, don’t worry.
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Great, thanks both. It did say I can’t use the account for online purchases so panicked a bit. Thank you!
Online purchases require your card which is frozen, that’s why
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Your card is frozen, not the account