Direct debit whilst account is frozen

Hi, my card is frozen and new one is on its way as a result of fraudulent activity.
I have a direct debit due in a couple of days, will it affect that?

1 Like

It shouldn’t make any difference. Direct debits come from your account, not from your card.

It will still be taken, don’t worry. :slight_smile:

1 Like

Great, thanks both. It did say I can’t use the account for online purchases so panicked a bit. Thank you!

Online purchases require your card which is frozen, that’s why :slight_smile:

1 Like

Your card is frozen, not the account