Direct Debit - Please add funds to avoid failure

[Feathers (MikeF)]

Here:

Recurring Payments

I asked this to question in the in-app chat and they said they don’t have the resources to retry direct debits which are declined due to insufficient funds. That’s disappointing, as most other legacy banks allow you to pay in money to cover the payment by a certain time (usually around 2-3pm on the same day) before it is declined. Hopefully this is something that could be improved/automated in future…