Direct Debit - Please add funds to avoid failure

Time to resurrect an almost dead thread :eyes:

I have a quick poll regarding this issue. The proposal is to move the processing time of Direct Debits from the current time (2am I believe) to 6 am.

Reason being that people note that they have Standing Orders/Salary Direct Credits that come in around the same time and they can be applied in the wrong order.
This can lead to a Direct Debit failing because a Standing Order/Salary from another bank hasn’t arrived/been processed yet.

Therefore, a poll :slight_smile:

  • Yes, this has happened to me loads
  • This happens to me fairly regularly
  • This has never happened at all
  • I don’t use Monzo as my salary/main/Direct Debit account because of concerns around this

0 voters

Disclaimer: this may not happen, it’s just something we’re looking at as a short term solution to ease a pain point