Cutting Monzo US signup time down to 4 minutes ⏲

Monzo USA 🇺🇸
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Hey folks! :wave: I’m Mohamed, part of the Monzo engineering team in the US. :hammer_and_wrench:

The US product copied over the UK’s signup flow and made few changes to it since, but average time to complete signup was around 30 minutes with only 10% of downloads completing signup.
We’ve written a blog post about how we re-imagined our signup flow to make entering basic details much smoother and give low-risk customers a path to open a Monzo account in under 5 minutes:

Looking forward to answering any questions you might have!

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Great to hear this, however, it confuses me what personal or device information could change the risk rate of a user. I understand your age or other details, however, would having a name commonly associated with terrorism or crime be a personal factor? Would having an older phone or having a brand new iPhone 15 Pro Max at the age of 18 be a device factor? Or does Alloy do a pre-check to the check Monzo would do?

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