Competitor update

I wonder if Rita-beta stands for robotic irritating technical assistant? :stuck_out_tongue:

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Still believe they made a huge mistake in going for a raw chat bot. I donā€™t mind computer assisted support where it just suggests one single help page before going to a human or where the human on the other side is given suggested resolutions and hints but youā€™ve lost if any user has to fight the bot. :disappointed:

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Version 3.7 of the Revolut app now contains unique GBP Sort Codes and Account Numbers. It looks like you are now able to apply salary credit and also set up direct debits from your Revolut account, and apparently supports faster payments.

Iā€™m interested to know whether limits are affected by salary credits, whether there is FCS protection and there is intention to replace the Revolut pre-paid card scheme.

I know people have had issues with Revolut, (personally itā€™s worked perfectly for me, including the support), but they seem to be taking the edge on Monzo quietly and quickly in the background :scream:

It also comes with IBAN, and it is not just GBP but EUR and USD available.

Revolut is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments with the reference number 900562 and is NOT covered by FSCS protection.

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Iā€™ve asked them about direct debits - the intro screen in the app suggested you could use Revolut as a ā€œmain accountā€ for salary credits and ā€œbill paymentsā€ - but Iā€™m wondering if bill payments means direct debits, or that you can transfer funds to a payee via faster payments

I think that is Faster Payments as I have not heard of them starting Direct Debits yet

I loved the comment ā€˜Opening a bank today with branches would be like BT putting telephone kiosks back on the high streetā€™

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Vernon Hill has a lot of eggs in his one basket so his comments about branchless banks are completely see-through to almost everyone. Branches are increasingly pointless and itā€™s madness that they are opening more. Not intending to be ageist but he is 71 and by the time Metro reach the end of the cul-de-sac heā€™s taking them up heā€™s going to be retired on a comfy pension.

Metro bank worth 54times more than Monzo (Ā£2700m vs Ā£50m). How long until Monzo is worth more?

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Monzo donā€™t always tweet about their awards so this must be a particularly big dealā€¦

Looks like they won best prepaid product of the year this evening :clap: :trophy: :confetti_ball:

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Metro Bank are currently emailing customers about the new app to be released soon; looks like current users will need to sign in and register their device again. I canā€™t find a view in browser link so a screenshot will have to do. :wink:

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Agree, love Monzo they just need to watch the pace of the appā€™s development, not even in terms of new features but getting the current ones right. Just little things need to be ironed out ASAP which make current features a little bit obsolete really such as when you pay for something, someone pays you back and it knocks out targets as it doesnā€™t subtract from the figure paid + being able to run the targets from pay day to pay day. If targets donā€™t work as they should then people will lose interest in using the app so itā€™d be good to see some development time put towards the little issues in the next update.

I know itā€™s asking a lot given the current aim of transitioning to current account but if youā€™ve lost the support of people to apps with features that work better now then thatā€™s a legitimate risk to Monzoā€™s growth.

That said, I love search, the support system, merchant feedback, freezing the card, monzo.me etc so just making a small point I guess :v:

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Today I saw advertised on LinkedIn a new entrant called Fire. Not sure if anyone else heard of it or if they had any thoughts on their offering. They seem aimed at Irish and UK markets. www.fire.com/personal/index.html

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Looks like theyā€™ve been in Beta for a while & rebranded a couple of days ago -

Fire Financial Services ā€“ now trading as ā€œFireā€ has today announced a number of key developments on its journey to develop a new digital account.

  • ā€œpaywithfireā€ rebrands and renames to ā€œFireā€ ā€“ www.fire.com
  • Launches a MasterCardĀ® debit card & new mobile app
  • Almost 900 businesses now live with beta Fire business account

hereā€™s the pretty uninspiring blog post which looks like their intro to consumers & perhaps their exit from the Beta program -

Iā€™m assuming that FFS wasnā€™t really the message they wanted to be sending out.

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Ironically their blog lacks the Fire of Monzo :joy:

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That is one hot domain name for a startup, :scream: Weird that their branding is based around is a passive blue when they are ā€˜Fireā€™. Could have at least made it a bit firey or hot coral :yum:. Blog not very inspiring- they could take a leaf out of monzoā€™s book and say banking is shit weā€™re gonna destroy and rebuild it!

Seriously good domain thoughā€¦ wonder how much that cost?? what monzo would have given to have that instead of monzo! As tom said a name is given value by the brand (note:moonpig) but cant help but think a 4 letter word with a meaning would help get a billion users a bit quicker!

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10p just to use your card in a shop though! That could get expensive quickly!

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seems quite expensive to me - even before Brexit we seem to be getting a Ā£ - ā‚¬ parity from Ireland :slight_smile:

theyā€™re on fire allright :slight_smile:

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