I know that retail banking is not the most profitable but growing up in paris and now living in london, i do feel a big difference in the ‘experience’, they really do treat you like a piece of shit in bnp paribas, société général or CA. My uncle used to have HSBC which was the only bank that treated him nicely.
I remember my dad’s account (bnp) got closed once and took a month to unlock because he ‘deposited 500€ cash and there was a 10€ transaction from a bar’, he just bought a café and cigarette and they though he was gambling. His ‘personal manager’ even reported fraud for some reasons (rasiste maybe) but anyway these managers are often useless and does’t care about any retail customer unless you take their visa infinite card… which we did so now its all fine, no rasist suspitions, no need to do the 30min queue at the branch in the morning, not account freeze when buying plane tickets and no fee for the rest of the family (so im good)
They had me tagged as a money launderer as I had the Woolwich Open Plan account with a number of subaccounts. Zero understanding that banking overseas isn’t the same as in France (where at that time it was unusual to have more than a single savings and current account and seriously unusual to use more than one bank).
To be fair, Open Plan with the subaccounts was unique back the I think.
Don’t know how they’d cope with a dozen in Chase, multiple currencies in Wise, Revolut and Starling never mind multiple ordinary accounts. Straight to the slammer for both of us I think
Lloyds 360 Premier account? (Kind of)
They testing it by selecting people who qualify for this account.
Like 24x7 365 days CS something like that they offer.
Picture are from internet not me.
Do you mean the old Premier added value account? That hasn’t been on sale for years now.
That was a packaged account which as far as I know didn’t have any income requirement (once they dropped the £250 cheque guarantee). I still have my TSB Premier account (and card). Bank of Scotland did the same range of AVAs.
