Chris Skinner Blog - Monzo Growing Pains

Don’t forget this bit

Now, bear in mind that these guys are friends of mine, I was surprised at the silence but then, maybe not.

They’re not your friends, it’s a business. :person_facepalming:

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:100: this, it’s only a select small percentage who’ll ever see those ramblings. I’d of never seen it. Only reason I have is because I come to this forum.

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I’m pretty sure that, if you looked at the number of people signing up, the Watchdog report didn’t have a negative effect. So if that’s didn’t put the general public off, a few bubbles on the internet won’t either.

Unfortunately I don’t think it’s a problem Monzo can ever solve the optics of themselves, as their hands are tied by financial crime legislation. What it really needs is for the press to pivot their coverage to criticise the legislation and not any one bank’s application of it.

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Isn’t that the same percentage of statistics that are made up :thinking::joy:

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99.99999% of people would agree

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See my post linked below - Monzo told me in September last year that the issue was with World Pay rather than Tesco or Monzo. They told me at the time their payments engineers were working with World Pay to get it fixed. This was in relation to when a Tesco transaction duplicates later that day/next day when the payment settles, leaving the original transaction still pending.

It’s definitely not an issue I’d noticed with my previous bank, although they didn’t show pending transactions a lot of the time, and I was not nearly as on top of monitoring my financial stuff in those days, so I can’t say that it definitely wasn’t happening.

I had a few double payments taken from my Monzo by LottoLand. But it was with “auto refunds” and only when it was changing exact amount needed to cover the draw tickets, well a bit weird tbh :thinking:

It stopped only after I started top up my LottoLand account with bigger amounts, as £10 or £20 per transaction :pound:

A few people I know, never joined Monzo because of those articles online :expressionless_face:

I also read about it before joining Monzo. In my case I was curious to have Monzo account, not in need or rush :smiling_face:

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Loads of (removed) off topic stuff going on here so I’ll close it.

As repeatedly stated, staff are available to discuss moderation issues rather than derailing threads with nonsense.