Chase transactions (connected account) not updating

[alicecactus4]

Issue:

Chase transactions have not updated for 4 days. If I remove and re-add the account, will it remember the categories (including custom ones) that I have put each transaction in?

Details to reproduce: Connect a Chase account
OS: Android
Device: Google Pixel
App Version: 6.8.1

Screenshots:

[Jamie93]

Hi,

There’s some discussion here about this issue:

Chase UK Chat

My chase feed is fine but I am not affected by the refund issue. Chase may be delaying api data on affected accounts until this whole mess is sorted but then again they may be reporting bad data that monzo won’t ingest. See if it revokes itself next week but as an unaffected account my feed is correct in monzo.

Seems it may be related to a recent issue on Chase’s side. I think if you remove/re add then the categorisation data would be lost.

[alicecactus4]

Thanks, seems like it and that’s a real pain with years of data there… Hopefully they fix it soon!