Charity donations ❤

This is something that’s been suggested for quite a while by both staff and the Community

Today we’re happy to confirm that we’ve been able to make it a reality :pray:

Donate to the causes you care about, directly from your app.

Our charity partners will get 100% of what you donate, with no hidden fees.

We’ve written a blog to give a bit more context into the process and the decisions which have been made which you can find below :point_down:

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Will more charities be added in the future?

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I think this probably better than nothing but, please, if you’re earning and paying tax, please, please, please use the website link to gift aid your donation so that the charities get 25% more money from your donation - please don’t use this system! :woozy_face:

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This is such a great idea! Anything to remove the friction will create an uptick in donations. Thank you :blush:

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I get the sentiment but this system may net the charities more in some cases. Someone using this to set a small recurring payment could end up donating more than a one off payment via a link. It’s a friction-less process and that’s where the real value will come in.

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Excellent news!

As others have said, it really needs gift aid (using the info already on your Monzo account) to make this slick. And making it a platform where registered charities can just register would be cool.

I’m not sure about the discoverability though. I looked under Payments first (as that’s kinda what it is) and it was only after a long search and head scratch that I found it hidden under Your Account on the pull-down menu from the feed.

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Wow. I remember work being done on this 3+ years ago. Glad to see it finally got released! :raised_hands:

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I am getting an error has occurred when trying to donate

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Would you be able to try this again for me? This should go through now as expected :hot_coral_heart:

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We have a feedback form if you’d like to throw some names of charities you think that we should partner with.

We are hoping to keep growing this list of charities as quickly as we can and with everyone’s feedback on who we should support! :star:

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Worked thank you!!

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You could be right, but it still makes me a bit sad that it has to be frictionless for people to donate. I had a quick Google and the Trussell Trust took £29.5m in public donations in 2021. 25% gift aid could mean around an extra £7.5m for them to use to help people. That’s huuuuge. But, yes, you’re right: if the alternative is people not donating, then monzo are helping these charities.

Sadly, I can kinda understand this too. Charities have been guilty of sending far too much junk mail, cold calls, etc so I take this point. Lately, however, I’ve found it easier to opt out of these annoyances, and I can’t help but think the extra money from gift is worth a small fortune to most charities.

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Thank you. I did exactly the same.

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It’s also in Payments > Pay Someone (at least for me on iOS TestFlight)!

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Noice

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Oh yeah. It’s the same on Android.

But that’s still a bit hidden. You have to tap “pay someone” on the main screen…

… Then you see it:

I think I didn’t look there as I wasn’t thinking of a charity as a “someone”.

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Ideally any charity should be able to sign up and create a profile and once authenticated show up in a search.

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This isn’t a bug this was intentional but I’ll pass your feedback onto the team if enough people think that this isn’t correct we can look into if this is something we should change back.

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Oh definitely agreed. Took me a minute to find it too.